How grocers are adapting to shoppers’ omnichannel fluidityWith COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point. What do consumers want from metaverse commerce?A new survey reveals generational differences in how consumers view the metaverse as a retail channel. L’Occitane creates ‘fear of missing out’ in promotional emails A global beauty and skincare products retailer drove digital Black Friday sales by integrating customer polling data into targeted emails. Chick-fil-A dominates restaurant satisfaction rankings One chain continues to dominate customer satisfaction in the restaurant industry. Reimagining the role of store associates in a digital world A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant. Five (very) early holiday shopping predictions from Salesforce Physical stores will drive growth across all channels during the 2022 holiday shopping season. QVC, HSN parent takes livestream shopping to new channel The QVC and HSN streaming services are now more widely accessible to digital shoppers. 5Qs for John Dee on omnichannel integration In the new retail world, landlords have to become digital marketers Target completes 1,000th store remodel — here’s what it means Target Corp. has hit an important milestone in its ongoing effort to update its store and customer experience. Here’s what convenience/gas customers want A new survey reveals what drives the behavior, preferences, and loyalty for customers visiting convenience/gas stores. First Previous 99 100 101 102 103 Next Last
