Retail

NEW YORK — Although online sales grew 15% from 2010 to 2011, many retailers' online ordering, shipping and returns processes failed to keep pace, according to management consultancy Kurt Salmon's rankings of 50 retailers.

WASHINGTON — The National Retail Federation announced that it has issued an open letter to President Obama urging him to call for action on initiatives that support a strong retail sector when he delivers his State of the Union address later this month. The letter was signed by Macy’s chairman, president and CEO Terry Lundgren, who chairs the NRF doard of directors, and NRF president and CEO Matthew Shay.

WAYNE, N.J. — Toys"R"Us has announced that its eighth annual fundraising campaign to benefit the Marine Toys for Tots Foundation was its most successful to date, raising $4 million and collecting more than 400,000 toys to help make the holidays brighter for kids in need across the United States.

INDIANAPOLIS — Electronics retailer Hhgregg announced that it has lowered its third-quarter forecast, reflecting weakness in the video category.

The company said that fiscal third quarter comparable-store sales are estimated to have increased 3.9%, with the video category expected to have decreased 4.8%, the appliance category expected to have increased 6.8%, the home office category expected to have increased 91.4% and the other category expected to have decreased 7.1%. 

ARLINGTON, Va. — The Retail Industry Leaders Association announced that Kirt Johnson will join the association as VP tax policy. 

An expert with nearly 30 years of experience navigating tax policy on Capitol Hill and in the private sector, Johnson will lead RILA’s tax agenda, including the pursuit of comprehensive tax reform. Johnson will also provide support to RILA’s aggressive campaign to level the playing field in terms of sales tax collection between Main Street retailers and their online competitors. 

COLUMBUS, Ohio — DSW is raising its full-year earnings guidance and accelerating new store openings following strong November and December sales results.

The company said it has raised its annual diluted earnings per share guidance to a range of $2.96 to $2.99 for fiscal 2011 from a range of $2.90 to $2.95, excluding any impact from the RVI merger and related items.  

Undaunted by the reality that two months into the fourth quarter same-store sales have failed to materialize at the pace originally envisioned, Target is sticking with guidance that calls for a low- to mid- single-digit increase in January.

The annual consumer electronics extravaganza known as CES gets underway in Las Vegas today, and in conjunction with the show’s kick off Market Research Solutions (MRS) is out with a new report that provides some unconventional insights into the 2011 holiday season and outlook for 2012.