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Office Depot earns award for e-commerce service
BOCA RATON, Fla. — Office Depot, announced that it has won two Silver Stevie Awards in the seventh annual Stevie Awards for sales and customer service.
Office Depot was honored with Silver Stevie Awards for e-commerce customer service, which recognized Office Depot’s expanded chat services for web customers and the telesales team of the year.
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Michaels Stores Q4 profit rises 15%
Irving, Texas -- Michaels Stores said its fourth-quarter profit rose 15%, boosted by higher sales.
For the three months ended Feb. 2, the company said net income rose to $112 million, up from $97 million in the year ago period.
Revenue rose 9% to $1.52 billion, helped by an extra week in the quarter. Same-store sales increased 1.7%, with a 2.3% increase in the average ticket.
For the year, net sales increased 15% to $4.41 billion. Net income totaled $214 million, up from $176 million in fiscal 2011.