Retail

INDIANAPOLIS — Kohl’s plans to leverage cloud technology so it can focus on core business and meet peak seasonal demands. To that end, the company has entered into a long-term, multi-year contract to migrate its contact center to the Interactive Intelligence Communications-as-a-Service solution. 

Fort Worth, Texas -- RadioShack is partnering with Maker Media to offer a line of exclusive DIY electronics products such as robotics, kits and tools. The cobranded product line, which includes items such as moldable plastic and youth robotic and remote control hobby kits, will be available in the fall.

"DIY is part of RadioShack's DNA," said Dawn Callahan, VP of merchandising, RadioShack. "We're grateful to be part of a wonderfully loyal community of makers, and we listened when they told us how we can help bring their ideas to life."

Seattle -- Nordstrom Inc. reported its first quarter net income fell a greater-than-expected 3%, hurt by weak demand for spring merchandise and softer performance in the Northeast and Midwest. The company also lowered its full-year sales forecast.

The results were a rare miss for the upscale department store chain whose shoppers have proved resilient throughout the uncertain economy.

New York -- Bloomingdale’s plans to open a 167,000-sq.-ft., three-level store at the Ala Moana Center in Honolulu in fall 2015. It will be the retailer’s first location in the state of Hawaii.

The new store will be part of a redevelopment of a portion of Ala Moana, by GeneralGrowth Properties. Construction will begin in 2014. The upscale chain of department stores, owned by Macy’s, will join a Macy’s store which already operates at the shopping center.

Plano, Texas -- J.C. Penney Co. reported a deeper-than-expected loss of $348 million for its first quarter, compared to $163 million in the year-ago period, amid a 16.4% decline in revenue. The results came as the company seeks to undo the damage caused by former CEO Ron Johnson’s costly and largely failed makeover.

Starbucks has appointed Deverl Maserang as EVP of the company’s global supply chain organization. In this role, he will be accountable for end-to-end supply chain operations globally spanning manufacturing, engineering, procurement, distribution, planning, transportation, inventory management and worldwide sourcing.

Chicago -- General Growth Properties said that its Oakbrook Center property in Chicago has welcomed Fixtures Living, an experiential showroom concept based in San Diego.

The Oakbrook Center store is the company’s first outside of California. It is slated to open in spring 2014 and will be Fixtures Living's fifth overall and the second one situated within a luxury retail center – the other being Glendale (Calif.) Galleria.

CINCINNATI — Bloomingdale’s is heading to Hawaii for the first time. It plans to open a 167,000-sq.-ft., three-level store at the Ala Moana Center in Honolulu on the Island of Oahu in fall 2015. 

The new store will be part of a redevelopment of a portion of Ala Moana, Hawaii’s premier shopping destination, by General Growth Properties. Construction will begin in 2014. The upscale chain of department stores, owned by Macy’s, will join a Macy’s store which already operates at the shopping center.