Retail

Walgreens president of pharmacy, health and wellness Kermit Crawford is leaving the company after 31 years to take on new opportunities, including continuing to serve as a senior counselor to Walgreens president and CEO Greg Wasson.

By Sandy Skrovan, U.S. research director at Planet Retail

St. Louis – Build-A-Bear Workshop Inc. reduced its net loss to $4.3 million in the second quarter of fiscal 2014 from $6.2 million in the second quarter of fiscal 2013.

Consolidated net sales fell 7.7% to $75.4 million, from $80.4 million. Consolidated same-store sales dropped 4.9%.

Build-A-Bear cited the net closure of 10 stores from the prior year as helping to reduce revenues. CEO Sharon John said the company is poised for a strong second half of the fiscal year.

Urban Outfitters has gone big — really big — in New York City, opening a 57,000-sq.-ft. “lifestyle center” store in Manhattan’s Herald Square area. The space, the brand’s largest location to date, is big on in-store shops and includes such extras as a hair salon, bookshop, coffee bar and photography shop (with a booth for printing Instagram snapshots). All this is featured along with Urban’s menswear, womenswear and home collections.

Second quarter sales at Amazon increased 23% to $19.3 billion thanks to growth of new and existing products, but the company reported an even bigger loss than it did the prior year.

Salt Lake City – A 23% increase in Overstock.com’s sales and marketing expense helped reduce its second quarter fiscal 2014 net income to $1.9 million, down 48% from $3.7 million in the same period a year earlier. Revenue grew 13% to $332.5 million, from $293.2 million.

Patrick M. Byrne, CEO and chairman of Overstock.com, cited increases in technology spending as helping the company to quickly conceive and execute new ideas such as a recently launched consumer credit facility.

Redwood City, Calif. - YottaMark Inc. has enhanced its ShopWell food nutrition app with weekly healthy eating advice from registered dietitians, personalized to the user's dietary goals. In response to member feedback, the ShopWell scoring algorithm has also been enhanced to include support for shoppers with vegetarian and vegan diets, and individuals trying to avoid corn.  

Cambridge, U.K. -- Grafton Shopping Centre, Cambridge, is hoping to dazzle shoppers with a “virtual” employee who greets customers when they enter the mall. The shopping center is using the Tensator Virtual Assistant, innovative technology which projects a life-like image of a person.

The display interacts with customers, answering common questions and promoting mall offers. This is the very first use of the technology in a United Kingdom shopping mall.