Retail

San Francisco -- Levi’s announced several management changes in an effort to drive innovative product and consumer engagement campaigns around the globe.

Jennifer Sey, the current senior VP of e-commerce, will become the global chief marketing officer for the Levi’s brand.

Delivering a superior mobile experience is a top holiday priority

Retailers can expect mobile devices to impact sales and play a greater role in buying decisions this holiday than last. Mobile as a percentage of site traffic on Black Friday shot up to 24% in 2012 from 14.3% the previous year. Sales over smartphones and devices on Black Friday rose to 16% in 2012, up from 9.8% in 2011.

Whatever happened to the customer? It’s a question I’ve been asking myself more and more lately, and one that more than a few national brands should be working harder to answer. At a time when retail is evolving in exciting ways, one of the most disappointing trends over the last several years is a conspicuous (and costly) lack of focus on the customer.

NEW YORK — Multichannel retailer Delia’s, which markets primarily to teen girls, continues facing challenges in traffic trends as it wrapped up the second quarter ended Aug. 3 with total revenue of $33.2 million, a 16.7% drop from $39.8 million in the year-ago quarter.

New York -- American Dream Meadowlands, the much-delayed shopping and entertainment complex adjacent to Metlife Stadium in East Rutherford, N.J., is close to signing several major retail tenants, according to Crain’s New York.

The complex, originally called Xanadu, was started in 2004, and never completed. It has gone through several changes in ownerships, eventually falling into default. In July, it was acquired by Canadian developer Triple Five Group.

Retailers tapping into technology to maximize in-store labor during the busiest season

Let the games begin.

Retailers are gearing up for the Super Bowl of the holiday-selling season, when stores generate up to 40% of their annual sales and boost their staffs in light of the heightened shopping spree.

As technology reshapes the retail landscape at a dizzying pace, it’s also advancing the art and science of aligning sales and traffic patterns with in-store labor — particularly crucial during the make-or-break winter selling period.

Bentonville, Ark. – A new Sam’s Club store will open in Glen Carbon, Ill.. on Aug. 29. The store will feature a full-service pharmacy, an optical department and also debut the new Sam's Club Hearing Aid Center, offering technology in hearing aid and personal listening devices with access to a certified audiologist.

The 136,000-sq.-ft. store will use LED lighting, including in the cooler, freezer box doors and jewelry counter that is 70% more efficient than traditional fluorescent lighting.

PARK CITY, Utah — Skullcandy has appointed Heidi O'Neill, who is VP and GM of women’s training and fitness at Nike, to the company's board of directors.