Retail

Toronto – Sears Canada CEO Calvin McDonald has resigned to take a position with an unnamed international company. The retailer named COO and executive VP Douglas C. Campbell as president and CEO.

As COO, Campbell was responsible for retail store operations, logistics, replenishment, IT, corporate procurement, and international sourcing. Prior to joining Sears, Campbell was a principal with Boston Consulting Group and also an officer in the U.S. Marine Corps.

By Laura Wheeler DeYonker, AbsolutData

Recent data from Harris Poll shows that weaknesses in retailers’ pricing, product information and customer service strategies lead 43% of customers to showroom — creating a situation where brick-and-mortar retailers incur all the sales costs and online retailers make the sale.

Software Paradigms International (SPI), a leading global, award-winning retail IT services and solutions provider, has acquired Shiloh Technologies, an Arkansas-based analytic software company for retailers and suppliers.

“This acquisition was strategic, allowing us to extend our product portfolio to provide POS analytics from retailers to their suppliers. It also provides Shiloh clients with the opportunity to leverage our global services and products — providing both companies with endless opportunities,” said Sid Mookerji, CEO and co-founder, SPI.

Alpharetta, Ga. – McAlister’s Deli has named Jeff Sturgis as chief development officer. Sturgis has more than 17 years of experience in the franchise industry, including working as a consultant as well as senior management and development positions with Fantastic Sams Hair Salons and Focus Brands.

Sturgis will lead development functions including franchise sales, real estate, store design and construction.

Washington, D.C. -- Nearly 158 million consumers will participate in Halloween activities this year, slightly less than the historic high of 170 million people last year. New figures from the National Retail Federation (NRF) indicate the average consumer will spend $75.03 on Halloween this year, down 6% from $79.82 last year.

However, average overall spending on Halloween has increased 54.7% since 2005, with total spending estimated to reach $6.9 billion in 2013. Other NRF figures include:

Boston — The Wilder Companies has been awarded five new leasing and management contracts for nearly 900,000 sq. ft. in five shopping centers on the north and south shores of Boston.

The Crossing at Walkers Brook in Reading, Mass., is a 480,000-sq.-ft. center featuring Jordan’s Furniture, an IMAX Theatre and The Home Depot. An 80,000-sq.-ft. pedestrian-friendly lifestyle portion of the center features Staples, Golfsmith, the Paper Store, Macaroni Grill, Chili’s, and Starbucks.

East Moriches, N.Y. -- Solutions Management, a leading national retail and corporate maintenance company, announced the appointment of Michael DiTaranto as its new senior operations manager.

Fort Worth, Texas -- Pier 1 Imports has named Eric Hunter as executive VP of marketing, responsible for the company’s brand image and integrated marketing efforts. He most recently served as senior VP of marketing and acting chief marketing officer for J.C. Penney Co., where he led strategy, research, creative, media, customer relationship management and digital direction for the JCP enterprise brand and all JCP-owned brands.