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Old Navy signs into Orange Plaza in Middletown, N.Y.
Purchase, N.Y. — Old Navy has taken a 13,500-sq.-ft. space in Orange Plaza, an 815,000-sq.-ft. power center in Middletown, N.Y., according to National Realty & Development Corp.
A Wal-Mart Supercenter, Kohl’s Department Store, Burlington Coat Factory, Marshalls, Bed Bath & Beyond and The Home Depot anchor the center. Orange Plaza draws shoppers from a 25-mile circle including the Hudson Valley and areas in Pennsylvania and New Jersey. -
Survey: Companies failing to deliver on omnichannel customer service
San Francisco – Seventy-three percent of consumers think that companies are paying more attention to generating sales across multiple channels than they are in delivering a seamless customer service experience across those same channels, according to a global survey of 7,000 consumers in seven countries. Meanwhile, when consumers can’t get an answer or fast response elsewhere, they are falling back to phone support as their primary contact method.
