Retail

A convenience store giant has a solution that it hopes will solve a labor shortage — and simultaneously speed up checkout.   7-Eleven Japan is teaming up with four other major convenience store operators in the country to introduce radio frequency identification (RFID)-based point-of-sale solutions — a move that will automate the checkout experience and fight an employee shortage, according to Bloomberg.  

Macy’s is getting more serious about its off-price format, Macy’s Backstage.   The department store giant plans to add 30 Backstage shops to existing Macy’s stores this year, reported CNBC. The format debuted in 2015, originally as a freestanding store.   

As Congress reconvenes after the Easter recess, retail operators have a tremendous amount at stake. The industry is in an unprecedented state of strife with major legacy brands announcing large scale closures.   

Ethically sourced bridal and fine jewelry retailer Brilliant Earth is expanding its brick-and-mortar footprint.    The company has just opened a location in the Georgetown section of Washington, D.C. The showroom utilizes an appointment model designed to provide a high-touch, personalized experience for every customer.  

Whether treating mom to jewelry or a special outing at her favorite restaurant, consumers plan to spend more than ever on Mother’s Day.   Specifically, Mother’s Day shoppers are expected to spend an average of $186.39 for the holiday, up from last year’s $172.22, according to the National Retail Federation’s annual survey, which tapped 7,406 consumers about their Mother’s Day plans. The study was conducted by Prosper Insights & Analytics.  

Retailers concerned over the pending border-adjusted tax have boosted their lobbying efforts in Washington.   Target Corp., Gap Inc., and Best Buy Co. Inc. spent nearly $3.2 million combined on lobbying during the quarter – as opposed to just $830,000 in the same period a year ago – according to federal lobbying disclosures filed Thursday, Bloomberg reported, while Wal-Mart spent almost $2.2 million in the first quarter, an increase of $140,000 over the same time last year.   

Walmart’s tech start-up has added a new leader.   The retail giant’s newly launched startup investment arm, called Store No. 8, has named Jenny Fleiss as one of its chief executives, according to Reuters. Fleiss is the co-founder and former head of business development for Rent the Runway.   

Not only is coupon app usage increasing, but discounts received via mobile devices are influencing where consumers decide to shop.    Mobile coupon usage has increased 42% from 2016, while in-store shopping rewards app usage has increased 34% during the same time period. More importantly, the discounts received via smartphone or other mobile devices are influencing where 67% of consumers decide to shop.