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A Brave New World
Price, location and selection fade as real differentiators
Remember when retail gurus used to say that when it came down to it, retail strategy was all about location, location, location? Location still matters, but not as much as it used to. With the explosion of online retail, brick-and-mortar retail strategies are changing. But it's not just location that has receded in importance. Price and selection don't matter as much anymore either.
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Clicks & Bricks
Marks & Spencer's new store merges online and physical shopping
Technology is revolutionizing the way consumers shop, both in stores and online. Here is how one retailer is working to bridge both worlds.
British retailer Marks & Spencer is taking a giant leap forward in its goal to becoming a multichannel leader and merging the worlds of physical and online shopping with the opening of its new concept store in Amsterdam.

