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Project Profiles
WOODBURY TOWN CENTER
Location: Irvine, Calif. (SR 133 —the Laguna Freeway and the I-5 Santa AnaFreeway)
Size: 462,000 sq. ft.
Developer: Irvine Co. Retail Properties
Grocery anchors: Ralphs Fresh Fare, Trader Joe's
Key tenants: Home Depot, LA Fitness, Walgreens, Staples
Status: Open and operating since 2007
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When Customer Focus Gets Blurry
Whatever happened to the customer? It’s a question I’ve been asking myself more and more lately, and one that more than a few national brands should be working harder to answer. At a time when retail is evolving in exciting ways, one of the most disappointing trends over the last several years is a conspicuous (and costly) lack of focus on the customer.
