Supermarket/Grocery

CINCINNATI — David Dillon, who led Kroger's development of the company's successful Customer 1st Strategy, will retire as chairman of the board on Dec. 31 after 38 years of service.   As expected, the Kroger Board of Directors on Thursday elected Rodney McMullen, Kroger's CEO, to the additional post of chairman, commencing Jan. 1, 2015. McMullen has served on the board of directors since 2003.  

Timing is everything. The Bentonville Bella Vista Chamber of Commerce had already secured Judith McKenna as a speaker for an upcoming event when she was given a major promotion this week.

Washington, D.C. – Retail sales showed slow but steady growth during November 2014. According to the National Retail Federation, retail sales, not including automobiles, gasoline stations or restaurants, increased 0.6% seasonally-adjusted from October and 3.2% unadjusted from November 2013.  The increases were in line with NRF’s holiday sales forecast, which anticipates an increase of 4.1% from 2013.   

Independence, Mo. – Natural Grocers by Vitamin Cottage, Inc. plans to open 18 new stores in fiscal 2015. As part of the plan, Natural Grocers has closed its previously announced agreement to acquire natural foods retailer Nature’s Pantry Inc. in Independence, Missouri.   The transaction closed on Dec. 7, and Natural Grocers began officially operating as a Natural Grocers store on Dec. 8. 

LAKELAND, Fla.- For the fifth consecutive year, Publix Pharmacy is the highest-ranking pharmacy in overall satisfaction in the supermarket segment according to J.D. Power & Associate Satisfaction Survey, a customer satisfaction benchmark study that provides pharmacy-specific performance comparisons among brick and mortar pharmacies.  

Fairway Market announced that Howard Glickberg, whose grandfather took a fruit and vegetable stand in New York and turned it into a 15-store grocery chain, is retiring.

Glickberg most recently served as vice chair of real estate development for Fairway. He will remain a member of the retailer’s board of directors, Fairway said. He worked with the company for more than 40 years, serving as its CEO until 2011.

By Shannon Warner, Cognizant Technology Solutions   Talk about a gap: 62% of shoppers say loyalty program membership is beneficial, but only 26% consider retailers’ programs worth joining.   

BENTONVILLE, Ark. — Walmart Stores on Wednesday announced that Judith McKenna has been promoted to COO for Walmart U.S. McKenna succeeds Gisel Ruiz, who has been appointed EVP of Walmart’s International People Division.    McKenna will assume her responsibilities immediately and will continue to report directly to Walmart U.S. president and CEO, Greg Foran. Ruiz will also assume her responsibilities immediately and will report to Walmart International president and CEO, David Cheesewright.