Supermarket/Grocery

New Seasons Market in Mercer Island, Washington, has gone platinum.    The new supermarket received EPA GreenChill Platinum Certification for its efforts in reducing refrigerant emissions (by at least 95%). The 37,000-sq.-ft. store uses a natural refrigerant solution designed for minimal greenhouse gas emissions and superior energy efficiency.   

From start to finish, many of this year’s biggest retail stories involved mergers and acquisitions as the industry continues to remake itself in a digital age. Here’s a look back at 10 stories that caused big buzz — and were the most viewed  by readers on Chainstoreage.com.

One current and one former employee of Whole Foods Market have filed a federal class-action lawsuit against the grocer.   

Just in time for holiday entertaining, BJ’s Wholesale Club members can now place deli and bakery orders online.   The service, which augments BJ’s e-commerce program, enables members to place orders for deli platters, sandwiches and 3-ft. subs, freshly baked cookies, pastries and customizable cakes and cupcakes. All merchandise is provided by Wellsley Farms, according to the retailer’s website.  

Across the United States, cities have been experiencing a development resurgence. Legions of Americans are departing suburbia and returning to urban environments, with millennials leading the migration. Young adults are abandoning the suburban subdivisions they grew up in for denser, more vibrant urban settings. Consequently, once-empty lots, city blocks, and otherwise underutilized properties are being replaced with multi-use buildings that can accommodate new residences, office space, and retail.  

Holiday shopping is no longer what it used to be.    The rise of online shopping and mobile has transformed the way in which consumers purchase gifts. It is no longer black and white for retailers either, as cutting-edge platform and technology adoption is a pre-requisite in order to remain competitive. And all factors are causing new challenges related to managing and supporting back-office and customer-facing systems, as well as meeting evolving customer expectations.   

Amazon and Saks came out on top in the 12th annual ForeSee Experience Index (FXI), which identified the top brands for retail customer experience this holiday season across three channels: online, store and mobile.   

More digital connections and a speedier checkout process rank among the top trends for grocery shopping in 2017.   That’s according to John Karolefski, supermarket analyst and purveyor of GroceryStories.com, who also predicts a more diverse produce department, increased availability of meal kits, and better access to product information.   "The top trends for 2017 will result in improved loyalty to stores and more informed shoppers," said Karolefski.