U.S. online sales forecast revised upwardE-commerce is on track to surpass 20% of total U.S. retail sales by 2024. Carolinas grocer offers busy professionals new online pickup optionLowes Foods is expanding its omnichannel delivery reach with a new pickup locker option at select locations where customers work. Study: Online order volumes drop, but remain above pre-pandemic levels Despite some fluctuations, overall online order volumes are still considerably higher compared to pre-pandemic levels. MasterCard: Back-to-school sales to top pre-pandemic levels The 2021 back-to-school shopping season is expected to be a strong one as more kids head back into classrooms and social events return. NRF: Consumers want omnichannel convenience, social responsibility Retailers must adapt to a new breed of “citizen shoppers” who desire the flexibility of omnichannel shopping, but also expect retailers to stand for something. Regional grocer localizes omnichannel shopping Hy-Vee Inc. is partnering with Google Cloud to leverage localized information for an enhanced customer experience that transcends channels. Retail sales to exceed $4.44 trillion in 2021, as NRF revises annual forecast upward The National Retail Federation has revised one of its most closely watched forecasts upward as consumer spending accelerates. Kroger brings next-gen fulfillment center to Florida The Kroger Co. is moving forward with its leading-edge automated warehouse concept known as a customer fulfillment center. Retailers take four of the top spots — including No. 1 — in annual CX ranking Retailers made a good showing in an annual ranking of the brands delivering the best customer experience. Albertsons bolsters sales with rewards app partnership A leading U.S. grocery conglomerate is driving sales from new and existing customers by sending personalized offers via a mobile rewards platform. First Previous 253 254 255 256 257 Next Last