Study: Online order volumes drop, but remain above pre-pandemic levelsDespite some fluctuations, overall online order volumes are still considerably higher compared to pre-pandemic levels. NRF: Consumers want omnichannel convenience, social responsibilityRetailers must adapt to a new breed of “citizen shoppers” who desire the flexibility of omnichannel shopping, but also expect retailers to stand for something. Kroger brings next-gen fulfillment center to Florida The Kroger Co. is moving forward with its leading-edge automated warehouse concept known as a customer fulfillment center. Retail sales to exceed $4.44 trillion in 2021, as NRF revises annual forecast upward The National Retail Federation has revised one of its most closely watched forecasts upward as consumer spending accelerates. Regional grocer localizes omnichannel shopping Hy-Vee Inc. is partnering with Google Cloud to leverage localized information for an enhanced customer experience that transcends channels. Retailers take four of the top spots — including No. 1 — in annual CX ranking Retailers made a good showing in an annual ranking of the brands delivering the best customer experience. Albertsons bolsters sales with rewards app partnership A leading U.S. grocery conglomerate is driving sales from new and existing customers by sending personalized offers via a mobile rewards platform. The May/June issue of Chain Store Age is here… The May/June issue puts a spotlight on the new best practices that have evolved since the pandemic pushed facilities management into the spotlight. Kroger to hold its first-ever national hybrid hiring event The Kroger Co. is embarking on a hiring blitz. Exclusive Q&A: Homesome seeks to become ‘Shopify for grocers’ A San Jose-based e-commerce platform is providing third-party marketplace services to independent grocery retailers. Online grocer Farmstead automates discount product recommendations A San Francisco-based online grocer is nationally expanding a program called “Refill & Save” that it has been testing in the San Francisco Bay area. Sprouts Farmers Market opens DC to support Florida expansion Sprouts Farmers Market is expanding its footprint in the Sunshine State. First Previous 216 217 218 219 220 Next Last