Mass Merchant

New York -- The launch of Target Corp.'s hotly awaited Lily Pulitzer collection on Sunday caused a shopping frenzy, both in stores and online. It also provoked a firestorm of criticism on social media from shoppers and Lily fans, who found themselves shut out of being able to buy product, in some cases, minutes after the line became available.

Bentonville, Ark. – Wal-Mart Stores Inc. is reportedly eliminating the position of zone manager in its stores as part of a plan to strengthen store managers that was first announced in February 2015. According to Bloomberg, Wal-Mart will transfer the responsibilities of zone managers, who oversee multiple departments, to department managers.

Staples Inc. has made a change in a key executive position even as the company awaits regulatory approval for a pending merger with Office Depot.

Staples said it has named Peter J. Scala as executive vice president, merchandising, effective immediately. Scala will report to Demos Parneros, president, North American stores and online, and will be a member of the company’s executive committee.

New York – Retailers Amazon.com, HSN, Newegg, QVC and Zappos.com were among the 15 companies receiving the highest ratings in the 2015 Forrester Research Customer Experience Index. Forrester data indicates that improving the customer experience is a strategic priority for 73% of businesses, yet only 1% of companies deliver an excellent customer experience.

Washington, D.C. - The United Food and Commercial Workers International Union (UFCW) is seeking an injunction from the National Labor Relations Board (NLRB) against Wal-Mart Stores Inc. relating to the closure of five stores due to alleged plumbing problems. The UFCW wants the NLRB to force Wal-Mart to rehire 2,200 store employees who are currently on paid leave while the stores are closed for what Wal-Mart says are necessary plumbing repairs.

Jacksonville, Fla. – A majority of consumers are spending savings from lower fuel prices to buy groceries. According to the new “Why? Behind the Buy” report from Acosta Sales & Marketing, 72% of shoppers age 18-34 will spend fuel savings on groceries.

Almost all (95%) U.S. shoppers report buying household groceries at regular supermarkets in the past six months; followed by shopping at mass merchants (79%); warehouse/club stores (42%); dollar and drug stores (39%); convenience stores (25%); natural/organic grocers (21%).

A. Alfred Taubman, the father of the modern indoor shopping mall, has died. He was 91.

The announcement was made over the weekend by his son, Robert Taubman, the chairman, president and chief executive officer of Taubman Centers Inc. Taubman said his father suffered a heart attack.

Chattanooga, Tenn. - CBL & Associates Properties Inc. and Horizon Group Properties Inc. have begun construction on the second phase of The Outlet Shoppes at Atlanta. The 33,000-sq.-ft. expansion is scheduled to open before the 2015 holiday season and will bring several popular retailers to the center, including Gap Outlet and Banana Republic.