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Mass Merchant

  • Target’s New CIO: Five Questions

    Target Corp.’s Bullseye blog has posted a Q&A with the company’s new chief information officer, Mike McNamara. The British native arrived at Target in February 2015, after 15 years with Tesco PLC.

    Here is the Bullseye Q&A with McNamara:

  • Walmart does things differently, see how

    It was a busy few days in Bentonville earlier this week when Walmart held its “Made In USA” Open Call event combined with a U.S. Manufacturing Summit.

  • Survey: Lowe’s tops in appliance retailing

    Westlake Village, Calif. - Lowe's ranks highest in customer satisfaction with appliance retailers.According to the J.D. Power 2015 Appliance Retailer Satisfaction Study, Lowe's achieves high satisfaction across the customer experience.

  • J.D. Power: Lowe's is No. 1 appliance retailer

    Lowe's is doing all the right things when it comes to customer satisfaction, according to J.D. Power's 2015 Appliance Retailer Satisfaction Study.

    The study, now in its eighth year, measures customer satisfaction with appliance retailers by examining seven factors (in order of importance): sales staff and service; store facility; price; delivery service; sales and promotions (new to the study); merchandise; and installation service. Satisfaction is measured on a 1,000-point scale.

  • Sneak Peak: Check out CityTarget’s first East Coast store

    Photo via Boston Business Journal

    Minneapolis – Target Corp. is taking its urban-format to the East Coast.

    The retailer will open a CityTarget location in Boston’s Fenway neighborhood on July 22. Boston Business Journal offers a sneak peek at the three-level, 160,000-sq.-ft. store.

    Click here.

     

  • A new dimension in Sam's Club aisles

    Sam's Club is looking to expose more of its shoppers to 3D printing technology by expanding its partnership with MakerBot.

    The retailer announced it has expanded its availability of MakerBot Replicator Mini Compact 3D Printers to all 651 Sam’s Club locations nationwide. Select clubs will also feature a new in-club display that prominently showcases a physical MakerBot Replicator Mini Compact 3D Printer, so customers can learn about the technology first hand.

  • Nordstrom Rack in 2017 opening

    Seattle -- Nordstrom remains on the move with its off-price division.

  • Express makes change in finance team

    Express Inc. has named a new CFO, and the retailer did not look far to fill the role.

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