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Mass Merchant

  • eMarketer: Key trends to watch this holiday season

    New York - Total retail sales in the United States  will rise 5% to reach $862 billion during November and December this year, according to the latest forecast from eMarketer.  Among the biggest trends to watch will be the acceleration in online sales, which are expected to grow at  16.6% year over year to reach $72.41 billion, or 8.4% of all retail purchases this holiday season. It’s a considerable uptick from 2013, when online sales totaled 7.6% of all holiday retail purchases.

  • Survey: Amazon tops in online customer satisfaction

    New York - Amazon is once again tops in online customer satisfaction, but its leadership is eroding, according to a study by Answers.com, a provider of  cloud-based customer experience solutions. Amazon is down four points from its 2013 score of 84 (on a 100-point scale), and leads QVC.com and Netflix by just one point. 

  • BJ’s club Mastercard raises the bar on rewards

    BJ's Wholesale Club has introduced a Mastercard program that ups the ante in the wholesale club credit card category. The My BJ's Perks MasterCard will offer members 10 cents off per gallon of BJ's gas every day, up to 5% back on purchases in-club and at BJs.com, 2% back on eating out and non-BJ's gas purchases, and 1% back on purchases made everywhere else MasterCard is accepted.  

  • UK retailer Argos selects Paragon home delivery solution

    Buckinghamshire, U.K. – Omnichannel U.K.-based mass merchandise retailer Argos has selected Paragon’s advanced home delivery (HDS) software solution as part of a large-scale project to revolutionize its home delivery operation. Paragon’s HDS software enables Argos to offer optimized time windows to customers at the point of order.

  • Wal-Mart fires India manager in bribery probe

    New Delhi, India – The India unit of Wal-Mart Stores Inc. has reportedly fired a mid-level manager as part of a probe into alleged bribery violations. According to the Economic Times, Wal-Mart gave the manager a termination notice last week, two years after the company suspended its former India CEO and legal team due to possible violations of U.S. anti-bribery laws.

  • Mobiquity launches beacon partnership with Mobile Roadie

    Garden City, N.Y. - Mobiquity Technologies Inc., which operates an indoor shopping-mall based beacon network with Simon Malls, is launching a partnership with mobile app/marketing platform provider Mobile Roadie. By integrating the Mobiquity Networks SDK with the Mobile Roadie platform, Mobile Roadie clients will have the ability to add beacon campaigns to their existing mobile marketing applications, and will be able to leverage Mobiquity Networks' public beacon network.

  • Survey – Anticipated holiday toy spend consistent with 2013

    New York, N.Y. - Just more than half of all Americans (51%) plan to purchase toys as gifts in the upcoming holiday season, nearly consistent with the prior year's intent (50%). Not surprisingly, according to a new Harris Poll of 2,205 U.S, adults, parents of a child under the age of 18 are twice as likely to purchase toys as those without children younger than the age of 18 (82% compared 41%, respectively).   

  • Wal-Mart extends asset management contract with I.D. Systems

    Bentonville, Ark. – Wal-Mart Stores Inc. has extended its contract to use wireless I.D. Systems Inc. VeriWise trailer tracking and management services for its fleet or cargo trailers. The contract extension, which runs through October 2017, has a maximum aggregate value of approximately $14 million.

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