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Mass Merchant

  • Hancock Fabrics, Fred's vet to be new CFO at Gordmans

    Gordmans Stores has named a veteran from Hancock Fabrics to take over as CFO.

    The Omaha-based apparel and home decor retailer announced that James B. Brown has been appointed executive VP and CFO effective immediately.

  • Report details four ways retailers build customer loyalty

    There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

    According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

  • Ascena weighed down by writedowns in Q4

    Justice continues to be a drain for the Ascena Retail Group, but in the fourth quarter Lane Bryant also proved to be a burden, as the company reported a drop in same-store sales.

    The operator of Justice, as well as stores under the Lane Bryant, Cacique, Maurices, Dressbarn, and Catherines brands, said combined same-store sales declined 2% during its fourth quarter of fiscal 2015 ended July 25.

  • Here's the 4 ways retailers build customer loyalty

    There are four key elements that sustain a customer’s loyalty over the long term (and price is not one of them), according to the newest research from Synchrony Financial.

    According to Synchrony Financial’s 2015 Customer Experience and Impact Study, which examines 27 elements of the shopping experience, four experiences stand out as most valued by customers and translate into greater spend and loyalty for retailers.

  • Analysis: Target Partners With Instacart As Home Delivery Heats Up

    The latest posting from the McMillanDoolittle blog:

    Target announced a partnership with Instacart in Target’s hometown of Minneapolis. This is Target’s first experiment with same-day delivery of products, and it coincides with the expansion of their grocery and fresh business.

  • Amazon primes southern California for fast delivery

    Amazon.com is priming consumers in southern California for fast delivery.

    Amazon’s Prime Now one-hour delivery service, has expanded to Los Angeles and Orange County, including areas such as Santa Monica, Redondo Beach, Silver Lake and Irvine.

    To support this expansion of Prime Now, Amazon has established four Prime Now hubs in southern California to serve its Prime members with superfast delivery on tens of thousands of items including paper towels, chilled and frozen items like milk and ice cream, and televisions and Kindle devices.

  • Target looking for a few good tech start-ups

    Target Corp. has operated an innovation lab in San Francisco since 2013, but now the retailer is eyeing a more accelerated and outward-focused approach to innovation.

    In collaboration with Boulder, Colorado-based startup accelerator Techstars, Target is creating a new retail accelerator program that will launch next year in Minneapolis.

  • Amazon gives L.A. Prime Now gift

    Just in time for the holidays, Amazon.com has extended its addictive Prime Now service to Southern California by establishing four distribution hubs.

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