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Mass Merchant

  • See Target's new holiday pop-up in Manhattan

    Target merges physical and digital retailing in its holiday pop-up, Target Wonderland, in Manhattan.

  • COO is elevated to CEO at BJ's Wholesale Club

    BJ's Wholesale Club has promoted its COO to president and chief executive officer just months after recruiting him from Hess Retail Corp.

    The club retailer announced that Christopher J. Baldwin, BJ's president and chief operating officer, has been named president and CEO, succeeding Laura J. Sen, who is assuming the role of non-executive chairman. The appointment is effective Feb. 1.

  • Dealing With It

    If there was a single theme at the recently concluded ICSC Deal Making Conference in New York City, it was “possibilities.” New projects, new ideas, new trends and a sense of optimism were on display.

  • Analysis: Walmart Pay

    Although numerous players have entered the mobile payment arena in recent months, Walmart Pay is poised to be much more disruptive to the mobile payment landscape

  • Video: Watch the build-out for the Target Wonderland holiday pop-up

    Watch this video for a time-lapsed video on how Target transformed a 16,000-sq.-ft. space in Manhattan into its holiday-themed pop-up, Target Wonderland.

  • Report: Some Apple stores going more upscale

    Angela Ahrendts, senior VP of retail for Apple and former CEO of Burberry, is taking a more luxe approach in some of the company’s retail stores. “The stores are the best physical manifestation of the brand,” Jan Dawson, an analyst at Jackdaw Research, told the New York Times. “Angela is bringing her sensibility to that experience.” [New York Times]

  • Survey: Holiday shoppers are in a hurry

    Retailers looking to provide a positive customer experience this holiday season should realize time is of the essence.

    According to a new survey of 1,267 U.S. consumers from LoyaltyOne Consulting, 94% of respondents said they expect retailers to take extra measures to keep checkout lines moving during the holiday rush. When asked why they avoided stores completely during the holiday season, 36% of shoppers said their primary reason is waiting too long at the checkout.

  • Retailers urge Congress to reject customs bill unless online sales tax is included

    The National Retail Federation called on Congress to reject a customs reauthorization bill set for a vote this week unless it includes a provision allowing states to require online merchants to collect sales tax the same as local stores.

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