Mass Merchant

Publix, Chick-fil-A, Amazon.com, H-E-B, and BJ's Wholesale Club are the nation’s most trusted retailers, according to an annual survey by the Temkin Group.

The “2016 Temkin Trust Ratings,” based on a study of 10,000 U.S consumers, benchmarks the level of trust that consumers have with 294 companies across 20 industries.

Gap Inc. has named a longtime member of its executive team to head up its Old Navy brand.

The retailer appointed Sonia Syngal as global president of Old Navy, effective immediately, as it looks to reenergize its value-driven brand. She succeeds Stefan Larsson, who left last year to become CEO of Ralph Lauren Corp.

Syngal, a 12-year Gap veteran, most recently served as executive VP of global supply chain and product operations for Gap Inc.

Amazon comes out on top — way on top — as the top shopping web site for teens.

That’s according to Piper Jaffray Companies’ 31st semi-annual “Taking Stock With Teens” research survey, which highlights spending trends and brand preferences amongst 6,500 U.S. teens across 46 U.S. states.

A controversial labor practice employed by some retailers is coming under increased scrutiny by U.S.regulators.  

A shakeup in the executive ranks is reportedly occurring at Kohl’s.

According to AdAge, Will Setliff, executive VP of marketing at the department store chain, is resigning his position the week of April 11. There has been no press release from Kohl’s or Setliff and surprisingly little coverage of his career shift outside of AdAge.

Customers in more cities will have an easier time shopping for the groceries at Walmart. According to Reuters, Walmart is rolling out free curbside pickup of online grocery orders to eight new cities, which will make the service available in about 200 stores in 30 metropolitan areas across the U.S. Additional cities offering grocery pickup will include Kansas City and Austin, Texas. Walmart COO Michael Bender said the retailer so far is gaining new customers and increased wallet share at stores where the service is offered and may roll it out further.

Customers in more cities will have an easier time shopping for the groceries at Walmart.  

Walmart has embraced the marketplace model as means to expand its online assortment and gain ground on Amazon where third party sellers already account for half of the company’s unit volume.