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Mass Merchant

  • Top exec at Office Depot to leave

    The president of Office Depot’s North American operations is stepping down.   Marc Crosby is leaving the company “to pursue other opportunities,” according to the Sun Sentinel, which cited a filing with the Securities and Exchange Commission. No date was given for his departure.  
  • Survey: Gen Z is a big influencer

    Watch out millennials, there’s a new generational cohort upsetting the retail landscape.   Generation Z has become an increasingly important influencer of consumer spending, according to a new study by HRC Retail Advisory, with new shopping behaviors that focus on both malls and online shopping. (The HRC survey describes Gen Z as individuals born between 1999 and 2006).  
  • In Q&A, Target chief merchant talks holiday

    Mark Tritton, chief merchandising officer of Target, discusses the chain’s holiday strategy of emphasizing low prices as well as highlighting private-brand clothes and splurges for the season in an interview with the Associated Press.  
  • Walmart mounts big offense for Cyber Monday

    Walmart has fired the first shot in the Cyber Monday wars.   The discounter said it will launch its “Cyber Week” sales several days early this year, with the first round to be offered on Friday, Nov. 25, at 12:01 a.m. (EST).   In announcing the deals, Walmart noted it has nearly tripled its online assortment to more than 23 million products from 8 million last year, with the growth partially driven by the increase in the chain’s third-party sellers.     
  • Nielsen: Digital shopping to drive holiday sales in 2016

    As shoppers use more devices to shop their favorite brands, it is not surprising that digital shopping will drive retail holiday sales.   This message was delivered in Nielsen's 2016 holiday trend report, which tapped 1,159 adults aged 18 years and older. As of Nov. 11, online shopping was outpacing in-store visits, with 58% of shoppers already purchasing their holiday gifts online compared to 40% that went to big-box retail stores, and 25% who visited department stores.  
  • ICSC: In-store visits to surpass online shopping Thanksgiving weekend

    A majority of shoppers, 81%, intend to do most of their spending in physical stores during the Thanksgiving holiday weekend (Nov. 24-27). This total increases to 95% when you include consumers who will shop at those same physical retailers’ online channels (omnichannel retailers).   These are among the findings of the “2016 Black Friday Consumer Survey” from International Council of Shopping Centers (ICSC).   
  • Gap underwhelms as Q3 profit, sales drop

    Gap Inc. delivered another weak quarter as store closures outside of North America impacted its profitability and sales continue to slump at its namesake and Banana Republic divisions.   The retailer earned $204 million, or 51 cents per share, in the quarter ended Oct. 29. That compares with $248 million, or 61 cents per share, last year. Adjusted results were 60 cents per share, which matched estimates from FactSet.       
  • Another off-pricer soars in Q3

    The U.S. shopper’s love affair with the off-price channel shows no signs of winding down any time soon.       Ross Stores easily beat analysts’ expectations as its earnings increased 13% in the quarter ended Oct. 29, amid better-than-expected revenue growth and stronger margins.   
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