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Mass Merchant

  • Finish Line goes off course in Q3

    Finish Line missed analyst estimates for third quarter earnings, an issue the company blames on declines in its apparel and accessories categories.   The athletic specialty retailer reported revenue of $371.1 million for the 13 weeks ended Nov. 26, 2016. While this is an increase of 3.0% over the prior year period, it falls short of the consensus estimate of $411.61 million.   

  • ICSC: Holiday procrastination means increased Christmas Eve shopping

    Christmas Eve may only be a mere three days away, however 20% of adults plan to shop for holiday gifts or holiday-related items that day.   That’s according to “The 2016 ICSC Super Saturday study,” which was conducted by the International Council of Shopping Centers (ICSC) from December 8-11, 2016. The survey comprises responses from 1,025 adults of 18 years of age and older.  

  • Best Buy opens five appliance outlets

    Hoping to bolster sales across its home appliance category, Best Buy opened five outlet locations dedicated to major appliances.   The outlet stores are located in San Antonio and Famers Branch, Texas, Raleigh, N.C., Newark, Del., and Moreno Valley, Calif. All five locations opened this month, according to The Dallas News.  

  • PetSmart’s holiday gift: Free same-day deliveries

    As the online shopping window is closing for traditional home delivery, PetSmart is offering free same-day shipments until Dec. 24.   The service is available in 17 metro areas across the nation, including Boston, Los Angeles, Orange County, San Francisco, San Jose, Las Vegas, Atlanta, Miami, Seattle, Chicago, Dallas, Houston, Philadelphia, Washington, D.C., New York City, Yonkers and Northern New Jersey. Overall, the same-day deliveries will cover nearly 2,500 ZIP codes.   

  • More retailers eliminate on-call scheduling

    Aeropostale, Disney Store, Pacific Sun, and Zumiez joined the growing list of retailers that have stopped using the controversial practice of on-call scheduling for store employees.   

  • Amazon and Saks tops in customer experience

    Amazon and Saks came out on top in the 12th annual ForeSee Experience Index (FXI), which identified the top brands for retail customer experience this holiday season across three channels: online, store and mobile.   

  • CBL sheds three third-tier malls

    CBL announced it has closed on a sale of three Tier 3 malls to Hull Property Group for a price of $32.25 million. Changing hands are the Randolph Mall in Asheboro, North Carolina, and the Regency Mall in Racine, Wisconsin.    The identity of the third property was not disclosed.  

  • Bed Bath & Beyond hit with overtime pay suit

    Bed Bath & Beyond Inc. is being accused of shorting the wages of employees by not paying them for overtime.   The class action lawsuit, filed in New Jersey’s Middlesex County Superior Court, accuses the home goods retailer of violating the state’s Wage and Hour Law by not paying some of its employees time-and-a-half for hours worked over 40 hours.   
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