Mass Merchant

Ann Arbor, Mich. -- Annual analysis released today from ForeSee Results suggests that retailers have reason to be cautiously optimistic about the upcoming holiday season. Customer satisfaction with online retailers on Cyber Monday was the same this year as last, 73.1 on the American Customer Satisfaction Index's 100-point scale. However, satisfaction throughout the 2010 Thanksgiving holiday week and weekend was higher this year than in 2009, which bodes well for retailers hoping to see increasing holiday revenues.

Pleasant Hill, Calif. -- X Team International said Tuesday that Walnut Creek, Calif.-based partner John Cumbelich & Associates arranged the sale of Downtown Pleasant Hill, a 345,687-sq.-ft. community shopping center in Pleasant Hill, Calif.

Downtown Pleasant Hill is anchored by Century Theatres, Lucky Supermarket, Bed Bath & Beyond, Ross Dress For Less, Michaels and Borders.

The buyer was Walnut Creek-based Loja Group, and the seller was a joint venture between Prudential and Developers Diversified Realty.

Seattle -- Nordstrom plans to open a new Rack discount store next fall in the Portland suburb of Tigard, Ore.

The retailer said the new 45,000-sq.-ft. t store will open in Cascade Plaza in Tigard, about a mile away from a full-line Nordstrom store in the Washington Square shopping center.

By Dave Mesko, [email protected]
It’s a shopper’s market. Today, consumers have an array of options when it comes to shopping and no longer have to remain loyal to one store. In order to grow and sustain loyal customers, it’s important that retailers provide a safe environment for shoppers.

By Cynthia Cohen, twitter.com/StrategyDiva

Tucson, Ariz. -- Commercial Retail Advisors said Tuesday that water purification retailer Water Mart has signed a lease for a new store in Orange Grove Village, in Tucson, Ariz.

The retailer is relocating from its current site in the local Wal-Mart Neighborhood Market Center to the new 1,200-sq.-ft. space.

The new store is slated to open in mid-December.