Mass Merchant

New York City -- Hollister, the Southern California-themed brand from Abercrombie & Fitch, has opened its doors on Fifth Avenue in Manhattan. The 15,000-sq.-ft., two-level flagship boasts a double-height glass storefront that is covered with video screens showing a live feed of the surf back in Huntington Beach, Calif. It’s a striking effect that has passers-by lined up neck to neck.

Cleveland, Tenn. -- Atlanta-based Jones Lang LaSalle said it has completed the sale of Bradley Square Mall in Cleveland, Tenn., to Baton Rouge, La.-based MD Ruston Properties, LLC on behalf of a special servicer.

The 406,845-sq.-ft. regional mall is anchored by Belk, J.C. Penney, Sears and Kmart.

New York City -- Loehmann's Holdings filed a Chapter 11 reorganization plan that includes a stock-rights offering backed by its Dubai-based owner, according to a Friday report by Bloomberg. The plan also includes a requirement that the Loehmann’s seek approval to sell its assets.

Columbus, Ohio -- Big Lots on Friday posted a lower-than expected quarterly profit, and the company cut its outlook for the crucial holiday quarter, in the face of strong competition and aggressive promotions from rivals.

The chain said profit for the quarter ended Oct. 30 fell 42% to $17.7 million, from $30.3 million a year earlier, when the company's earnings included a 10-cents-a-share benefit from real estate transactions. Net sales in the latest quarter rose 2% to $1.06 billion as same-store sales rose 0.7%.

Houston -- Houston-based commercial real estate brokerage Baker Katz, an X Team partner, announced that it has acquired a former Hollywood Video building at Grogan’s Mill and Sawdust in The Woodlands, Texas. 

As part of an investment fund dedicated to real estate development, acquisition and ownership, Baker Katz purchased the 7,500-sq.-ft. building that is located near the area’s newest Wal-Mart Supercenter in The Woodlands, and plans to renovate and expand the building, subdivide it and re-lease the new spaces to individual tenants.

New York City -- The National Retail Federation on Friday released its 2010 list that annually ranks the 10 stores with the best customer service.

The list is based on surveys of more than 9,000 shoppers, all asked the following question: “Thinking of all the different retail formats (store, catalog, Internet or home shopping), which retailer delivers the best customer service?”

In total, the NRF ranked 46 stores, and will release the complete list in January.