Skip to main content

Mass Merchant

  • Earth Day is in the bag

    Target plans to give away one million reusable shopping bags on Sunday, April 17 in line with the release of its weekly ad featuring an assortment of environmentally-friendly products in conjunction with Earth Day on April 22.

  • This could be ugly

    Target is scheduled to release monthly sales for March this Thursday, and the company has already indicated its same-store sales figures won’t be pretty due to the late arrival of Easter. The holiday isn’t until April 24 this year, so the bulk of sales related to Easter will occur in April whereas last year Easter fell on April 4, so a greater percentage of seasonal sales fell in March.

  • Target is number two

    The 2011 edition of Interbrand’s Best Retail Brands report again lists Target in the second position with a value of $23.3 billion in between number-one-ranked Walmart at $142 billion and third-ranked Home Depot at $20.3 billion.

  • A knack for service

    NEW YORK — Retailers rank supreme for their customer service, according to a new report by the Temkin Group.

     The consulting and research firm analyzed responses from 6,000 consumers, found that Amazon.com ranked No. 1 for providing an "excellent" customer experience, coming in with a ranking of 81.3%. A business qualifies for an "excellent" rating when their score is 80% or higher, Temkin said.

  • Survey: Amazon.com, Kohl’s and Costco are leaders in customer service

    New York City -- Amazon.com, Kohl's Department Stores and Costco Wholesale ranked tops in customer service. according to a new research report published by market researcher Temkin Group.

    Retailers took 15 of the top 20 spots in the 2011 Temkin Experience Ratings (www.temkinratings.com), which based its findings on a survey of 6,000 U.S. consumers who had recent interactions with 143 large U.S. companies in a dozen industries.

  • Modell’s opens 147th store

    New York City -- Modell’s Sporting Goods announced the opening of the company’s 147th store this past weekend with the grand opening of a new 8,451-sq.-ft. store located in the Interstate Shopping Center in Ramsey, N.J.

  • Ascena appoints senior VP

    Suffern, N.Y. -- Ascena Retail Group said that Jay S. Levine has been appointed senior VP, chief accounting officer and corporate controller of Ascena Retail Group with responsibilities for SEC reporting, financial planning and analysis, internal controls and corporate taxes.

    Ascena operates 2,478 stores under its, Dressbarn, Maurices and Justice banners.

  • Lease exit strategy subleases

    By Sandra Gold Slon

    Who needs an exit strategy? In this economy, most of us are aware of tenants facing difficulties in meeting their lease obligations. If we weren’t thinking about it front and center, it was brought front and center when Borders declared bankruptcy, closing hundreds of stores.

  • More brand for your buck

    NEW YORK -- Walmart, Target, The Home Depot, Best Buy and CVS took top honors in Interbrand’s annual ranking of the 50 most valuable U.S. retail brands. The U.S. brands are valued in collaboration with Interbrand Design Forum, the retail experience group within Interbrand.

X
This ad will auto-close in 10 seconds