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Mass Merchant

  • Study: Zappos is fastest holiday shipper

    New York -- Zappos took the top spot in a ranking of fastest holiday shippers according to a study by Kurt Salmon and StellaService. The study analyzed shipping times for orders placed on Cyber Monday from more than 50 retailers across a broad range of retail sectors, from big boxes to online-only players. It found that retailers in the top-five delivered multi-unit orders in an average of 2.9 days.

    The top five companies for holiday shipping are the following:

  • Target: Encrypted PIN data stolen during credit card breach

    Minneapolis -- Target Corp. admitted Friday that “strongly encrypted PIN data” was removed during the hacking that compromised some 40 million credit- and debit-card accounts between Nov. 27 and Dec. 15. The retailer said it remains “confident” that customers’ PIN numbers are safe and secure.

  • Study: One-in-three large retailers misses Christmas delivery deadline

    New York – Eight of the 25 largest retailers (32%, or roughly one-in-three) failed to deliver at least one package ordered on the cutoff date to arrive before Christmas via standard shipping in a study performed by StellaService. The study involved placing three orders, one each in the East, West and Midwest regions, from each retailer.

    Of 75 total orders, 12% missed the delivery estimate. All but one of these orders were shipped using UPS, which is the preferred carrier for most of the top 25 retailers. Some retailer-specific results include:

  • Report: Federal hearings on Target breach possible

    Washington, D.C. -- Sen. Robert Menendez (D-N.J.) reportedly may seek federal hearings on the recent data breach at Target. According to the Associated Press, Menendez said in a press conference held outside a Jersey City, N.J. Target store that he has also requested the Federal Trade Commission (FTC) to investigate whether it can levy fines against Target and whether laws protecting sensitive consumer data need to be strengthened.

  • comScore: Retail provides six gaining November desktop categories

    Reston, Va. -- Several retail subcategories were among the top-gaining in November as Thanksgiving kicked off the holiday shopping season. According to comScore Media Metrix analysis of U.S., desktop activity in November 2013, the retail categories of toys, consumer electronics, jewelry/luxury goods/accessories, department stores, mall, and fragrances/cosmetics all were among the top 10 gaining desktop site categories in November.

  • Report: U.S. retail sales rise 3.5% during holidays

    Purchase, N.Y. – U.S. retail sales reportedly rose 3.5% between Nov. 1 and Dec. 24, 2013 compared to the same period in the prior year. According to data from MasterCard Advisors SpendingPulse, sales of holiday-related categories, such as clothing, electronics and luxury goods, rose 2.3%, after rising 0.7% in 2012.

  • Report: Holiday rush overwhelms UPS

    Atlanta – A surge in last-minute online holiday shopping reportedly caused retailers including Amazon, Kohl’s and Wal-Mart to miss some deliveries scheduled to arrive before Christmas (Dec. 25). According to the Wall Street Journal, UPS had more than the anticipated 7.75 million packages enter its air network on Monday, Dec. 23.

  • ICSC: Holiday sales up 1.4% week ending Dec. 21

    New York -- Weekly sales rose by 1.4% for the week ending Dec. 21, 2013. According to figures from the International Council of Shopping Centers (ICSC) and the Goldman Sachs Weekly Chain Store Sales Index, on a year-over-year basis, the pace of sales also improved and grew by 2.7%.

    For December, ICSC Research expects monthly sales will increase between 3% and 4% as the promotional environment continues to be intense.

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