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eCommerce

  • What went wrong for Walmart in India

    Walmart split with its Indian joint venture partner of seven years recently and the smart folks at the University of Pennsylvania Wharton School of Business put the situation in perspective and offered insight into future possibilities for a market that still boasts more than 1 billion potential consumers and promising long-term prospects.

  • How to get noticed on the Internet

    A pricing glitch on Walmart.com this week generated enormous publicity and did more to promote the retailer’s e-commerce business in advance of the holiday season than any of its other marketing efforts.

  • Blue Nile beefs up board

    Leading diamonds and fine jewelry online retailer Blue Nile has added Scott Howe to its board of directors, effective Jan. 1, 2014. Howe is president and CEO of Acxiom Corporation, an enterprise data, analytics and software-as-a-service company.

    Prior to his current role, Howe was corporate VP of Microsoft Advertising Business Groups, where he managed a multibillion-dollar business encompassing all emerging businesses related to online advertising including search, display, in-game, mobile, digital cable and a variety of enterprise software applications.

  • Hointer Is High-Tech, High-Feel

    Robotics and smartphone app power Amazon vet's retail start-up

    A Seattle-based retail start-up with an in-store backend robotic system and a smartphone app that rivals the convenience of an online shopping cart is generating big buzz these days. Founded and headed up by Nadia Shouraboura, former head of supply chain and fulfillment technologies for Amazon.com, Hointer combines the best of online and brick-and-mortar retailing to take the hassle out of shopping.

  • Brand Value: Some Lose Their luster

    One hundred and forty one billion dollars. That's the estimated brand value of Walmart, according to Interbrand's "Best Global Brands" report. The annual study ranks the 50 most valuable U.S. retail brands, along with the top store brands in countries around the world.

  • PriceSmart sales up 10.7% in April; opens new club in Colombia

    San Diego -- PriceSmart announced that for the month of April 2013 net sales increased 10.7% to $176.1 million, from $159.1 million in April a year earlier. For the eight months ended April 30, 2013, net sales increased 11.0% to $1,483.8 million.

    For the four-week period ended April 28, same-store sales for the 29 warehouse clubs open at least 13 1/2 full months increased 9.6%, compared to the four-week period last year.

  • Retail Magnet

    A guest approaches the concierge desk and asks for help finding a gift. The concierge knows the retail selection and can help. If the product is unavailable here, the concierge will, if necessary, send her to another store across town.

    That sounds like Nordstrom service.

    But this isn't Nordstrom. It is the concierge desk at The Americana at Brand in Glendale, Calif., a mixed-use development from Los Angeles-based Caruso Affiliated. It's what happens at every center in the Caruso Affiliated portfolio of 2.1 million sq. ft. of retail and residential properties.

  • Doing More for the Customer

    Jim von Maur

    President, Von Maur

    HEADQUARTERS Davenport, Iowa

    TYPE OF BUSINESS Department store retailer

    NUMBER OF STORES 35 in 11 states (27 Von Maur stores, eight Dry Goods stores)

    Seventeen years ago, in the January 1996 issue of Chain Store Age, Jack Arth, who at the time was president of Von Maur, explained how the circa 1928 department store retailer set out to differentiate itself from competitors such as the then hugely influential Federated and May chains.

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