U.S. e-commerce to grow 18% in 2020, according to eMarketerOnline sales growth is set for another big gain this year, boosted by the COVID-19 pandemic. Expert Insight: Retail’s New Reality — Think Local, Act FastSeveral months since the COVID-19 pandemic began, consumers are still coming to terms with their new reality. America’s top customer service provider is… The U.S. companies with the best customer service include retailers in the luxury, quick-service restaurant, specialty outdoor, grocery, and online bridal/maternity verticals. Survey: Returns are critical to e-commerce success The returns experience plays a big part in online shopper satisfaction. Report: Amazon postpones Prime Day until October Amazon is reportedly delaying its annual Prime Day online sales extravaganza an additional month, from September to October. Lucky Brand files for bankruptcy with plan to sell itself Lucky Brand Dungarees is hoping that a new owner will help revive its sagging fortunes. Survey: Omnichannel alcohol trends likely to last beyond COVID-19 Consumers who began ordering alcohol online during the pandemic may have discovered a long-term preference. Crate & Barrel to name new CEO—again The chief executive of Crate & Barrel is moving on. Survey: Online shoppers want returns reassurance As e-commerce purchases grow during the COVID-19 pandemic, so do customer concerns about online returns. Stop & Shop enhances e-commerce capabilities to meet pandemic demand A Northeast regional grocer is bulking up its e-commerce infrastructure amid a continuing COVID-19-driven online shopping surge. First Previous 801 802 803 804 805 Next Last
