eCommerce

New York -- Retailers that deliver on their customers’ expectations and provide them with a seamless shopping experience – whether they are shopping in a store, online or through a mobile device – will win their loyalty and gain a competitive advantage that drives sales, according to new research by Accenture.

New York -- Overstock.com founder Patrick M. Byrne has returned as CEO of online discount retailer.

Byrne took a medical leave of absence in February to address cardiac issues thought to be associated with cancer treatments received much earlier in his life.

Plano, Texas -- J.C. Penney Co. on Monday announced it has drawn $850 million from its $1.85 billion revolving credit line. The company said it will use the proceeds  to fund working capital requirements and capital expenditures including replenishing inventory in anticipation of the completion of for its newly overhauled in-store home departments, which are due to be unveiled next month.

San Diego -- Sony Electronics is revving up its retail expansion, opening the doors to three newly remodeled Sony Stores and several brand new Sony Gallery experiences during the past few months. The company also unveiled a smaller-store format called Sony Gallery.

Following the debut of the redesigned Sony Store in the Simon Mall Stanford Shopping Center in Palo Alto, Calif., Sony announced it will open three new concept stores located in Miami, San Diego, and Orlando, Fla. The remodels will bring the total of U.S. redesigned stores to eight.

Seattle — Online retailer Amazon has launched its 50+ Active and Healthy Living Store, which features hundreds of thousands of nutrition, wellness, exercise and fitness, medical, personal care, beauty, entertainment items and more — all in a single destination for customers in the 50+ age range.

New York - U.S. retail sales fell 0.4% in March, the biggest decrease in nine months, amid a slowdown in hiring and higher taxes. Excluding sales of autos, gas and building materials, core sales dropped 0.2% in March, following a 0.3% increase in January.

York, Pa. -- The Bon-Ton Stores will close its Younkers Furniture Gallery in the Lakeshore Marketplace in Muskegon, Mich., in June. The closing will affect approximately 20 associates at the location.

The Bon-Ton acquired the leasehold interests in the Muskegon Furniture Gallery store when it acquired Elder-Beerman in 2003. Bon-Ton does not expect the furniture gallery’s close to affect operations at the Younkers department store located in The Lakes Mall.

Los Angeles -- Guess, Inc. has appointed Hillary Super as SVP, general merchandise manager for Guess, reporting to Paul Marciano, co-founder and CEO of Guess.

In this role, Hillary will be responsible for product categories for Guess as the lead merchant for the company, and she will also be a key member of the Guess senior management team. Previously, Hillary spent six years in senior merchant roles at American Eagle and four years at Gap where she oversaw multiple brands and product categories.