Godiva to close or sell all its stores in North AmericaGodiva is planning to exit the brick-and-mortar retail business. Mattress Firm renews omnichannel financing programCustomers at the nation’s largest specialty mattress retailer will continue to have access to digital financing tools from Synchrony. Customer-centricity: Predictions for 2021 & beyond A transformative 2020 has elevated the role of the customer in monumental ways, accelerating any preexisting imperatives that ladder up to business growth. Survey: Many consumers will continue online habits post-pandemic More than four in 10 U.S. consumers will do more online shopping post-pandemic. Amazon plans five supply chain facilities in Quebec Amazon is making a major investment in its Canadian fulfillment infrastructure. Zappos becomes exclusive UFC wholesaler in U.S. Zappos.com will create officially licensed fan gear and lifestyle apparel for UFC. Survey: Online customer service misses the mark Retailers are frustrating online shoppers with their customer service efforts, at their own risk. This is not your father’s retail fulfillment center Robots, customer-centric delivery hubs, and micro-fulfillment are transforming the traditional retail fulfillment center model. Major retailers continue push for COVID-19 vaccination Amazon, Walmart, and Walgreens are all taking an active role in administering the COVID-19 vaccine. Parent company of Winn-Dixie, Fresco y Mas and other banners launches IPO Southeastern Grocers Inc. has set terms for its initial public offering. First Previous 691 692 693 694 695 Next Last