Survey: Free shipping, instant refunds key return features for consumersA positive return experience is one of the most effective ways to gain return customers. DoorDash expands reservations service to Chicago, adds new featuresDoorDash is launching its reservations offering in a new city and providing diners with additional functionality. Amazon reduces headcount in robotics division The latest round of layoffs at Amazon is impacting a department dedicated to technology innovation. Home Depot to offer real-time tracking of big and bulky deliveries The Home Depot is launching what it says is the home improvement industry’s first real-time delivery tracking tool for big and bulky deliveries. Authentic Brands Group provides one-click purchase protection A global brand management company is trying to take the worry out of the customer purchase experience. Consumers see value, threats in AI Consumer usage and acceptance of artificial intelligence is growing, but many concerns remain. eBay, Klarna expand embedded resale to six new markets eBay and Klarna are bringing a direct integration between their platforms to six countries across three continents. These consumers are discovering new products on TikTok Daily TikTok users who discover products via social influencers are more demographically diverse than might be expected. Amazon launches Agentic AI visual workspaces in seller dashboard Amazon is equipping small businesses that sell on its platform with some leading-edge artificial intelligence visualization capabilities. Online scams decreasing consumer trust Online scams are occurring at an eye-opening level and shaking consumer trust in e-commerce. First Previous 39 40 41 42 43 Next Last