eCommerce

Washington, D.C. --  Retailers will lose an estimated $8.9 billion to return fraud this year, and $2.9 billion during the holiday season alone, according to the National Retail Federation’s 2012 Return Fraud Survey. Overall, retailers estimate 4.6% of holiday returns are fraudulent.

ATLANTA — Home Depot has added Samsung to its portfolio of leading appliance brands, which already includes Whirlpool, LG, GE, GE Profile, Maytag, Frigidaire, Electrolux and Adora.

The home improvement retailer will carry Samsung appliances at its more than 2,000 stores nationwide and online beginning Sunday, December 9.

New York -- AutoZone said it acquired online automotive retailer AutoAnything.com in conjunction with the release of first quarter earnings Tuesday morning.

Profit at the nation’s largest retailer of automotive products increased 6.4% to $203.5 million during the quarter ended Nov. 17, and sales rose 3.5% to $2 billion. Same-store sales edged up 0.2%.

Stamford, Conn. -- Pitney Bowes Inc. said that leathergoods retailer Dooney & Bourke will use technology and shipping services from Pitney Bowes to help expand the global online reach of its handbags and accessories.

Dooney & Bourke will use Pitney Bowes’s e-commerce software and international shipping services to help offer a seamless and convenient cross-border purchasing and shipping experience to online shoppers to destinations in up to 90 countries worldwide.
 

Abuse of liberal return policies and enterprising thieves will cost the retail industry $8.9 billion this year, including $2.9 billion during the holidays alone.

The National Retail Federation arrived at those massive numbers after surveying loss prevention executives at 60 member companies who estimated that 4.6% returns made during the holidays are fraudulent.

St. Petersburg, Fla. -- HSN announced Tuesday it has appointed Karen Etzkorn to the newly created position of chief information officer of HSNi, effective Jan. 3.

Etzkorn is charged with overseeing all aspects of information technology for HSNi's two operating segments -- HSN and Cornerstone.

Etzkorn was most recently senior VP and CIO for Ascena Retail. Prior to that, she was senior VP and CIO at Tween Brands and has also held senior technology roles at The Home Depot, Williams-Sonoma, Gap and Limited.

By Tom Rittman, Theretailequation.com

The holiday season is often considered the most wonderful time of year, but as retail sales soar, so do returns. And don’t be fooled by a seemingly valid receipt. Savvy fraudsters know how to prey on holiday cheer costing retailers thousands of dollars in fraudulent returns and exchanges.
 

Panama City Beach, Fla. -- The St. Joe Co., together with Casto and Strategic Retail Advisors, announced a joint venture to develop Pier Park North, a 390,000-sq.-ft. shopping center located across from Pier Park Lifestyle Center in Panama City Beach, Fla.

Confirmed retailers include Dick’s Sporting Goods, Michaels, Pier 1 Imports and Kirkland’s. Pier Park North anticipates opening in spring 2014.