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eCommerce

  • Guess Q3 income up 7.8%, raises outlook

    Los Angeles -- Guess said its fiscal third-quarter net income rose 7.8% to $69.1 million from $64.1 million a year ago, surpassing analysts forecasts. The company lifted its full-year earnings forecast.

    Revenue for the quarter ended Oct. 30 rose 17% to a record $613.9 million, also topping predictions, with a strong boost from international sales.

    The company's retail stores in North America generated revenue of $253.7 million in the third quarter, up 5.9% from the same period a year ago. Same-store sales increased 1.5%.

  • Tiffany raises forecast as profits surge 27%

    New York City -- Tiffany & Co. reported a 27% gain in third-quarter profit, topping analysts’ estimates, as sales rose globally. The jewelry retailer raised its full-year earnings forecast.

    Net income rose to $55.1 million, from $43.3 million in the year-ago period, better than analysts had expected.

  • Home Depot to offer free shipping for online orders

    Atlanta -- For the first time ever, Home Depot will offer free shipping on 90,000 of the 100,000 items it offers online beginning on Thursday, Thanksgiving Day, and running through Monday. Eligible items will be shipped for free via standard ground shipping.

    "We know shipping is a large influence on where customers shop," said Hal Lawton, president of e-commerce and The Home Depot. "We made some improvements and changes to the site over the last year and we thought this would be a great way to attract new customers to site."

  • Study: Retailers’ return policies not user friendly

    Santa Clara, Calif. -- A study of some of the country’s largest retailers’ return policies has found significant failings, according to CrossView, a premier provider of cross-channel commerce solutions.
     

  • SolutionSet to provide Performance Bicycle with database management, catalog marketing services

    San Francisco -- SolutionSet, the fourth largest independent digital, data, direct and local marketing services company nationwide, announced it has been selected by Performance Bicycle to be its direct and digital marketing partner. SolutionSet will provide Performance Bicycle with database management and catalog marketing services.

  • Mobile barcodes: Key ingredient in the cross-channel commerce mix for retailers

    By Carsten Thoma, [email protected]

    Mobile is not just another customer communications channel; it is rapidly evolving into an effective commerce channel. Strengthening the link between existing channels such as physical and online stores, mobile now enables customers to start shopping using their mobile devices and finish the process online, via a contact center, in the brick-and-mortar store, or even on the mobile device itself.

  • Bain completes acquisition of Gymboree

    Boston -- The Gymboree Corp. and Bain Capital Partners, on Tuesday announced the successful completion of the company by affiliates of Bain Capital for $65.40 per share in cash, or approximately $1.8 billion.

    As of Oct. 30, Gymboree operated 1,049 retail stores: 636 Gymboree stores (595 in the United States; 37 in Canada, two in Australia, and two in Puerto Rico); 148 Gymboree Outlet stores; 122 Janie and Jack shops; and 143 Crazy  stores in the United States.

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