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eCommerce

  • Walmart talks omni-channel on Q2 call; testing site-to-store lockers

    New York -- Walmart is expanding its omni-channel integration by testing the use of lockers to fill online orders, company officials said during the chain’s second-quarter earnings call on Thursday.

    “While this test is still in the early stages, the initial read on customer satisfaction and acceptance is very encouraging, with 90% of the customers who have used the service providing positive feedback,” Walmart U.S. CEO Bill Simon said during the call.

  • Census Bureau: U.S. e-commerce sales near $65 billion in Q2

    Washington, D.C. -- U.S. retail e-commerce sales for second quarter 2013, adjusted for seasonal variation, but not for price changes, totaled $64.8 billion, an increase of 4.9% from first quarter 2013. According to estimates from the U.S. Census Bureau, this figure represented an 18.4% jump from U.S. commerce sales in second quarter 2012.

    E-commerce sales in the second quarter of 2013 accounted for 5.8% of total U.S. retail sales of close to $1.13 trillion. Total retail sales grew 0.9% quarter-over-quarter and 4.7% year-over-year.

     

  • Staying ahead of the rewired customer

    What a difference 30, 20 or even 10 years make when it comes to consumer behavior. Thirty years ago, “24x7 shopping” meant mail-order catalogs. Smartphones, tablets and social media were barely part of the discussion 10 years ago. While observers attribute the rapid pace of change to technological advances, biology may play an equally important role. Scientists have observed that the human brain is incredibly plastic, even in adulthood, constantly adapting to trauma and environmental shifts.

  • Walmart lowers full year forecast on soft Q3 sales

    Bentonville, Ark. -- Wal-Mart Stores lowered its full year profit forecast early Thursday after reporting weaker that expected second quarter U.S. same-store sales at its U.S. division and suggested global economic conditions remain challenging.

  • Tuesday Morning says goodnight to e-commerce

    Dallas -- Tuesday Morning Corp. is ceasing e-commerce operations to focus on providing in-store assortments. A statement on the retailer’s website says that due to the nature of its closeout business, it will no longer sell items online but instead focus on the quality and price of assortments in its stores.

  • Seven surprising things from Walmart’s Q2

    While the dust continues to settle from Walmart’s disappointing showing in the second quarter, it is worth noting positive developments and intriguing initiatives in key areas that got lost in the shuffle.

  • Sport Chalet continues turnaround efforts amid Q1 results

    LOS ANGELES — Sporting goods retailer Sport Chalet swung to a loss in the first quarter, as it continues turnaround efforts that include a new store concept, closing under-performing stores and reducing staff. 

    The company generated a loss of $2.8 million for the quarter, compared with a profit of $100,000 in the year-ago period. Sales dipped 2.8% to $81.5 million from $83.8 million, and same-store sales dropped 0.7%.

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