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eCommerce

  • Chico’s Q2 profit disappoints amid price cuts

    Fort Myers, Fla. – Chico’s FAS Inc. reported net income of $30.1 million in the second quarter of fiscal 2014, down 31% from $43.6 million in the year-ago period. Price cuts needed to clear seasonal merchandise were a primary driver of Chico’s lower net income. Its results missed Wall Street expectations.

    Net sales for the quarter ended August 2, 2014, were $671.1 million, up 3.3% from $649.5 million in the previous year, primarily reflecting the addition of 98 net new stores.  

    Total same-store sales rose 0.3%.

  • Amazon unveils new scholarship

    Amazon has unveiled a new scholarship for college students in the U.S. Called the Amazon Student Scholarship, the merit-based scholarship will reward 50 full-time undergraduate students with $5,000 toward tuition and $500 to spend on textbooks on Amazon.

    Applications are being accepted now, with the scholarship money distributed in time for fall semester 2015. Interested students can learn more at www.amazon.com/studentscholarship.

  • MarketLive integrates Visa checkout

    Petaluma, Calif. – MarketLive is integrating Visa Checkout directly into its e-commerce platform. Visa Checkout is a new way to pay online, on any device, with a few clicks.

    Integrating Visa Checkout into MarketLive’s e-commerce platform allows MarketLive’s retail customers to offer the service to a growing number of consumers who are shopping via smartphones and tablets.

  • Blank Label’s Brick-and-Mortar Leap

    When Blanklabel.com launched in 2009, it set out to redefine notions of custom-tailored menswear, long the purview of the luxury market, by offering bespoke garments at affordable department store prices.

    The startup took things a step further by updating the custom concept with a very 21st century, crowdsourcing twist: It offered shoppers a hand in the design of the merchandise by allowing them to pick their own details — from the cut of a shirt to the lining of a collar.

    Blank Label is now bringing the disciplines it h

  • L.L. Bean best in customer service for July

    New York - L.L. Bean provided a level of customer service across all channels in July that was among the best in the U.S. For the third month in 2014, L.L. Bean has topped the overall customer service rankings in Stella Benchmarks.

  • Mobile Tips

    While holiday forecasts are just starting to come out, most industry experts agree that retailers can expect mobile to command a bigger share of online shopping. Forrester projects $294 billion in e-commerce sales across 30 retail categories in 2014, with $87 billion of the total occurring on phones and tablets in 2014. A report by IBM forecasts that mobile will account for more than 20% of site sales and more than 43% of site traffic, by November 2014.

    “Mobile should be a primary purchase channel within a few years,” said Bill Davis, director of MB&G Consulting.

  • Former ShopperTrak CEO joins AccuStore board

    AccuStore, a leading provider of site intelligence for retailers and multi-site operators, has added former ShopperTrak president and CEO Jan Davis to the board of AccuStore’s parent company, GSP.

  • Birchbox Steps Out from the Web

    Another digital retailer has made the leap to the physical space. Online beauty subscription company Birchbox, famous for the pink boxes packed with sample products that it sends to subscribers each month, has opened its first brick-and-mortar store, in Manhattan’s SoHo neighborhood.

    The duplex-styled, 4,500-sq.-ft. space is bright and airy, with light woods and a white palette accented with pops of color.

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