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eCommerce

  • $1 trillion in retail store sales thanks to digital

    Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion, according to the latest study from Deloitte Digital. The study also found that by the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

    The study, "The New Digital Divide," quantifies the extent to which consumers' use of desktop and laptop computers, tablets and smartphones influences brick-and-mortar store sales.

  • Petco appoints new financial chief

    Petco has named Larry Rutkowski as EVP and CFO.

    "Larry is a highly accomplished executive with a proven track record of successful financial leadership for both public and privately-held companies," said CEO Jim Myers. "His unique skillset and experience in a diverse array of industries will serve us well as we continue to advance Petco's leadership position in pet specialty. We're thrilled to add Larry to our executive team."

  • GameStop to close 120-130 stores; open 300-400 tech stores under new banners

    Grapevine, Texas -- GameStop Corp. will close 120-130 of its 6,457 stores worldwide in 2014 and add 300 to 400 new tech stores under three different banners: Spring Mobile, Cricket and Simply Mac. The closures and openings are part of the company’s new “GameStop3.0” repositioning. The new strategy emphasizes mobile-gaming.

    “The opportunities that have presented themselves we see as unique,” said GameStop CEO Paul Raines during an investor meeting last week.

  • It’s Elementary: IBM’s Watson Brings A.I. to Customer Experience

    IBM and digital commerce firm Fluid are collaborating on Fluid Expert Shopper (XPS), an app made with the IBM Watson artificial intelligence platform. Fluid XPS lets consumers ask highly specific questions, as they would a sales associate in a store, and receive personalized advice. The app will take advantage of Watson’s abilities to understand and learn from natural language, meaning it will engage in human-like conversations and provide product recommendations that take the context of customer questions into account.

  • New office of the president at Stein Mart

    Stein Mart’s board of directors has appointed D. Hunt Hawkins and Brian R. Morrow to share the newly created office of the president. Both men will continue to report to CEO Jay Stein.

    "Hunt and Brian have made significant contributions in the success of the company," said Stein. "Their promotions are a testament to their leadership that has built a team that has produced seven consecutive quarters of comp store gains, a dramatic departure from the achievements of past management, and reflect the confidence the board and I have in them."

  • Study: Digital influences $1 trillion in retail sales

    New York - Digital interactions influence 36 cents of every dollar spent in the retail store, or approximately $1.1 trillion. According to the latest study from Deloitte Digital, by the end of 2014, that number will climb to 50%, or $1.5 trillion of total store sales.

  • Domino’s launches new iPad ordering app

    Ann Arbor, Mich. - Domino's Pizza is releasing its ordering app for iPad. Domino's new app will offer users access to the full national menu, coupon search and location-based store locator, like in its current iPhone, Android, Windows Phone 8 and Kindle Fire ordering apps.

    The app will also allow direct access to track an order using Domino's Tracker, the company's digital order tracker, and Pizza Profiles, which allows customers the ability to save information and reorder in as little as five clicks, or about 30 seconds.

  • Forever 21 to open new value-fashion retail concept

    New York -- Forever 21 will debut a new retail concept on May 3, at Azalea Shopping Center in South Gate, California. Called F21 Red, the format will offer fast-fashion and low prices.

    The new concept will offer a larger selection of starting price points, including $1.80 camisoles and $7.80 denim for women and girls, according to a report by California Apparel News. The men’s selection will include T-shirts and tank tops for $3.80.

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