eCommerce

New York - L.L. Bean provided the best overall customer service in August 2014. This marked the retailer’s fourth time topping Stella Benchmarks in customer service during 2014.

The retailer repeated its top performance from the previous month by ranking among the Top 25 in phone, email, shipping and returns. Nine companies that did not rank in the Top 25 overall for July earned a spot in August: Gap, Marc Jacobs, Burberry, Apple, Hewlett-Packard, Motosport, Microsoft, Brooks Brothers and Wayfair.

Seattle -- Starbucks Corp. will acquire the remaining shares of its Japanese joint venture, Starbucks Coffee Japan, for $913 million to accelerate growth across multiple channels in the country, including the introduction of new concepts such as Teavana. The acquisition is the largest to date made by Starbucks. Japan is the company’s second-largest market in store sales after the United States.

“Full ownership in this market is the right approach for the future," said Troy Alstead, COO, Starbucks, in a conference call with analysts.

According to Deloitte’s annual retail holiday sales forecast, steadily improving economic fundamentals should moderately boost holiday sales in stores and online this year.

Union, N.J. – Bed, Bath & Beyond Inc. reported net earnings of $223.95 million in the second quarter of fiscal 2014, down 10% from $249.3 million but still ahead of Wall Street projections. Increases in both interest expense and selling, general and administrative expense helped reduce net earnings.

Hudson’s Bay Company has signed a lease with Brookfield Property Partners L.P. to open an 85,000-sq.-ft. Saks Fifth Avenue store in Brookfield Place at 225 Liberty Street and a 55,000-sq.-ft. Saks Off 5th store at One Liberty Plaza in Lower Manhattan.

HBC is also leasing 400,000 sq. ft. of office space, adjacent to the Saks Fifth Avenue store at Brookfield Place. This space will become the home office for the company’s New York City-based corporate associates.

Seattle -- Amazon.com is expanding its relationship with Twitter. Amazon’s new #AmazonWishList allows customers to add items to their Amazon Wish List without ever leaving Twitter.

Customers who discover a Tweet from their favorite artist, expert, brand, or friend with an Amazon.com product link, can add “#AmazonWishList” to the reply on Twitter and the product is added to their Amazon Wish List.

San Antonio, Texas -- The Woodmont Company has completed two, five-year leases with Altitude Trampoline Park for new locations in San Antonio and Spring, Texas.

Altitude Trampoline Park will occupy 27,428 sq. ft. of space at Heubner Oaks Shopping Center in San Antonio, Texas, a lifestyle center anchored by Regal Cinemas. The space is under construction with the grand opening anticipated this fall.

While it might still be September, Toys “R” Us isn’t wasting any time announcing what they clearly consider to be some newsworthy changes set to take effect this holiday season.