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eCommerce

  • Abercrombie & Fitch fails with teens in Q4

    Troubled retailer Abercrombie & Fitch continued to be out of favor with its teen target market in the fourth quarter, with declines in both income and sales. 

    Looking ahead, the company said its priorities include increasing comparable sales trends in both its U.S. and international stores, making strategic investments in its omnichannel business, ongoing expense reductions, and selective expansion in high-growth international markets.

  • Target to cut thousands of jobs in $2 billion restructuring

    New York -- Target Corp. plans to cut “several thousand” jobs, mainly at headquarters, during the next two years and invest $1 billion in technology and supply chain in 2015 as part of an ambitious and wide-reaching plan to transform its business for a digital age. (Target expects to invest between $2 and $2.2 billion in total capital expenditures in 2015.)
     

  • Deckers Brands rolls out Asia-Pacific e-commerce site

    Goleta, Calif. - Deckers Brands is rolling out the company's first multi-brand e-commerce platform in the Asia-Pacific (APAC) region, Style X Deckers. The service, which has more than 100 SKUs of products from UGG, Teva, Sanuk and Hoka One One is expected to launch in five APAC countries during the first half of 2015.

  • Kmart, Best Buy lift St. Jude's campaign

    Kmart and Best Buy are among the retailers that helped St. Jude’s Hospital raise more than $100 million for the second year in a row.

    Kmart led all fundraising for St. Jude’s once again at $17.5 million, bringing its grand total to date to $76 million. Best Buy saw its campaign increase from nearly $1 million in 2013 to $9.7 million.

  • Survey: Free shipping still drives online purchases

    Reston, Va. - Online shoppers around the world want the ability to search and shop on multiple channels and devices, expect to see alternate delivery and payment options, and when it comes to shipping and returns, “free” is a driving factor to complete the sale. According to the second UPS Pulse of the Online Study conducted with comScore Inc., American online shoppers are open to new trends on social media and in-store technologies, making more purchases on tablets than any other market.

  • Publix, Aldi tops in customer experience rankings

    Publix, Aldi and H-E-B now share something else besides operating in the grocery sector: They all do a stupendous job of serving their customers.

    According to a study of 10,000 U.S consumers, the three supermarket chains earned the highest scores in the 2015 Temkin Experience Ratings. The list ranks 293 companies across 20 industries.

    Joining those firms in the top 12 spots are retailers Chick-fil-A, PetSmart, Amazon.com, Trader Joe's, Papa John's, Walgreens, and Hannaford's.

  • BDO survey: Retail ripe for M&A activity in 2015; increased focus on EBITDA

    Chicago -- Expect another busy year of retail mergers and acquisitions, according to an annual survey of retail CFO’s by BDO USA. In the most bullish forecast for deal flow in the survey’s nine-year history, 16% of surveyed retail CFOs cite M&A activity as the growth tactic they are most heavily focused on for 2015, up from just 3% in 2014. Seventy-three percent of the CFOs expect the activity will take place primarily in the United States, and 15% expect Asia to see the most activity.

  • Dick's Sporting Goods scores with omnichannel

    The CEO of Dick’s Sporting Goods says the growth of the retailer’s omnichannel network and improved marketing led to better-than-expected earnings in the fourth quarter.

    Edward Stack, chairman and CEO at Dick’s, said the company reported a profit of $156 million, or $1.30 a share, up from a profit of $139 million, or $1.11 a share, a year earlier. Revenue grew 11% to $2.16 billion. Same store sales jumped 3.4%.

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