eCommerce

Consumers are increasingly turning to artificial intelligence for product search and discovery, with some retailers struggling to keep up.

Users of artificial intelligence assistants such as ChatGPT and Gemini are becoming increasingly less likely to use the world’s most popular search engine.

An off-price luxury e-commerce retail company is integrating real-time policy abuse alerts into its customer service interactions.

Starbucks Coffee Company is using ChatGPT to help customers find a beverage that fits their mood and/or tastes.

Target Corp. is going all out to mark the 30th anniversary of Pokémon with exclusive merchandise, social and in-store promotions, and a little star power.

Amazon is taking a deeper dive into the auto business as dealers participating in the company's dedicated automotive storefront broaden their inventory.

GameStop Corp. continues trying to develop digital alternatives to its flagging store performance.

Amazon and Winn-Dixie are taking a major step forward in their e-commerce collaboration.