eCommerce

The emphasis on omnichannel commerce has largely laid to rest (at least for now) the debate of online versus offline. Indeed, A.T. Kearney put it best in the title of a recent study, “On Solid Ground: Brick and Mortar is the Foundation of Omnichannel Retailing.”

American Dream has added more fire power to its retail lineup.

The Triple Five Group of Companies, the developer of the long-delayed retail and entertainment mega-center in East Rutherford, New Jersey, on Monday announced the names of 10 new retail tenants who will be setting up shop there. These include: Aritzia, Banana Republic, Gap, Lululemon, Mac, Microsoft, Pink, Uniqlo, Victoria's Secret and Zara.

The Running Specialty Group is uniting its various store banners under one of its newest brands: JackRabbit.

Shopify is keeping busy these days. The cloud-based omnichannel retail platform is launching a new credit card reader that will allow U.S.-based Shopify merchants to securely accept chip and PIN, tap, and swipe credit and debit cards.

The reader will also accept contactless payment technologies like Apple Pay. The device is designed for Shopify POS, the company’s iPad and iPhone POS used by retail and pop-up stores. Shopify is currently accepting pre-orders, with card readers to ship in the fourth quarter of this year.

We live in the age of the empowered consumer – with little patience and sky-high demands for personalized shopping experiences. Today’s consumers are used to having everything they want available to them at the swipe of a finger or within a physical store. When there’s an app for nearly everything along with ultra-accurate search technologies, brands need to make sure they’re delivering on their promises and providing seamless and relevant customer experiences across all channels –mobile, web, social, call center, physical stores and more.

With nearly 1,100 stores in malls nationwide, it appears that 2015 was not the summer of the sneaker for Finish Line.

The retailer reported weaker-than-expected sales for its second quarter ended Aug. 29. The results weren’t awful, with sales advancing 3.5% to $483.2 million and same-store sales up 1.5%. However, gas prices were in free fall for much of the year and the unemployment rate was in decline, which should have left Finish Line’s core customer with money in their pockets and no reason to not drive to the mall.

A new marketplace has launched with the goal of helping retailers and suppliers keep up with the blistering pace of innovation that is transforming their world.

There’s no time like face time. Whether closing a multi-million dollar business deal or selling discount apparel, nothing moves the needle like human engagement. And although modern POS solutions have been revolutionary in integrating inventory, customer data, omnichannel sales, and a slew of other retail success factors, large cash-wraps have driven a physical wedge between merchant and customer.