eCommerce

For luxury watch retailer Tourneau, brick-and-mortar historically took precedence over online operations.

The New York-based retailer is known for having long-tenured associates with deep knowledge. This emphasis on the in-store experience often left digital commerce overlooked among the company’s strategic priorities.

However, recognizing that the modern consumer now expects a seamlessly blended experience that crosses the physical and digital channels, Tourneau is entering the omnichannel world with help from Demandware.

On the heels of adding new security features to its Iris connected home device, Lowe’s is further expanding its presence in the connected home market.

Some of the details are vague, but businesses and individuals selling items via Amazon.com experienced a generally successful holiday season.

According to figures released by Amazon, more than 23 million items were ordered worldwide from sellers on Amazon on Cyber Monday, a more than 40% increase year-over-year. Use of the Amazon Sponsored Products targeted advertising service by sellers grew more than 100%year-over-year worldwide. Clicks on Sponsored Products in the U.S. grew by more than 200% from the previous holiday season.

St. Petersburg, Fla. -- The Sembler Company’s latest listing is nearly 3,250 sq. ft. of ground-floor retail space in The Salvador, new luxury condominiums, located in downtown St. Petersburg, Florida. The 74-unit, green-certified condo tower is located just 300 ft. from the University of South Florida, and walking distance from The Dali Museum, The Mahaffey Theater and the Central Avenue arts/entertainment district among other attractions.

Rite Aid last week reported a same-store sales decrease of 0.1% for the four weeks ended Dec. 26. December front-end same-store sales increased 0.8% while pharmacy same-store sales, which included an approximate 207 basis points negative impact from new generic introductions, decreased 0.6%.

Despite the report of relatively flat sales, Rite Aid stocks were up on Dec. 31, reaching a peak of $7.89 for the day. Today, the stock is trading at $7.86, up slightly from the day's open of $7.84.

I left Walmart to pursue what I saw as the future of retail. In my exit interview with Mike Duke (at that time president and CEO of Walmart International) he asked me what I meant by the future of retail. Having worked in the international division, Sam’s Club and Costco prior to that, the future I saw at the time revolved around leveraging data and managing technology to understand customers in a granular fashion and speaking to them directly as individuals with highly lifestyle relevant products and services.

How will retailers fare in 2016? Very well, according to experienced market watchers.

“We expect core retail sales to grow 5.3% in 2016,” says Scott Hoyt, senior director of consumer economics for Moody’s Analytics, a research firm based in West Chester, Pennsylvania. (Core retail sales exclude volatile revenues from auto sales and gas stations.)

That is notably faster than the 4.2% rate anticipated when 2015 sales are finally tallied. The 2015 experience was, again, slightly better than that the 3.9% growth of 2014.

The resounding priority among retailers has been accelerating their integrated omnichannel offering – which has meant everything from merging online and store teams to measuring the in-store impact of digital campaigns. Recent innovations include mobile app and in-store technologies, multichannel fulfillment solutions, and coordinated cross-channel promotions. These kinds of initiatives will continue to be top of mind in 2016, particularly as consumer expectation for a seamless and personalized experience – and deep discounts – continues to grow.