eCommerce

Gap Inc. has named a longtime member of its executive team to head up its Old Navy brand.

The retailer appointed Sonia Syngal as global president of Old Navy, effective immediately, as it looks to reenergize its value-driven brand. She succeeds Stefan Larsson, who left last year to become CEO of Ralph Lauren Corp.

Syngal, a 12-year Gap veteran, most recently served as executive VP of global supply chain and product operations for Gap Inc.

Increased customer expectations for a seamless front-end experience, as well as the “Amazon effect,” are having a significant influence on retailers’ back-end systems and operations.

According to a new study of 24 senior retail supply chain executives from Auburn University’s Center for Supply Chain Innovation, the Retail Industry Leaders Association (RILA) and Checkpoint Systems, “The State of the Retail Supply Chain,” 81% of respondents are either using, developing or investigating integrated demand planning.

Amazon comes out on top — way on top — as the top shopping web site for teens.

That’s according to Piper Jaffray Companies’ 31st semi-annual “Taking Stock With Teens” research survey, which highlights spending trends and brand preferences amongst 6,500 U.S. teens across 46 U.S. states.

Both the volume of and monetary losses caused by fraudulent transactions have sharply increased in the past year.   According to the “2016 True Cost of Fraud Report” from LexisNexis Risk Solutions, the monthly average of fraudulent transactions has increased 32% to 206 from 156 in 2015. In addition, the monthly average of prevented fraudulent transactions has risen 33% to 236 from 177.  

Both the volume of and monetary losses caused by fraudulent transactions have sharply increased in the past year.

According to the “2016 True Cost of Fraud Report” from LexisNexis Risk Solutions, the monthly average of fraudulent transactions has increased 32% to 206 from 156 in 2015. In addition, the monthly average of prevented fraudulent transactions has risen 33% to 236 from 177.

Even with fuel prices continuing to be low across the nation, U.S. retail sales were stagnant in March 2016.

According to advance data from the U.S. Department of Commerce, total seasonally adjusted retail and food services sales in the U.S. fell 0.3% to $446.9 billion compared to $448.2 billion in February 2016.

This continued shaky performance in 2016 that has included flat sales in February and a decline in January.

Customers in more cities will have an easier time shopping for the groceries at Walmart.  

A shakeup in the executive ranks is reportedly occurring at Kohl’s.

According to AdAge, Will Setliff, executive VP of marketing at the department store chain, is resigning his position the week of April 11. There has been no press release from Kohl’s or Setliff and surprisingly little coverage of his career shift outside of AdAge.