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The award for best online customer service goes to…
When it comes to providing online customer service, Land’s End is the one to beat.
StellaService, an independent company that measures the customer service performance of online businesses, recognized Lands' End with the 2016 StellaService Elite Award for exceptional customer service.
StellaService cited Lands' End for excelling in phone, chat and email, with a phone response time of less than 45 seconds.
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JLL: Retail driving construction growth
First, the good news: A strong retail sector is helping to drive 2016 U.S. construction activity, with retail construction projects up 24.4% year-over-year.
That’s according to JLL’s latest report on non-residential U.S. construction activity. On the less positive side, the report noted there is a cloud of economic uncertainty, which has companies laser-focused on lean budgeting and smart spending decisions.

