eCommerce

New York -- As more dollars are spent online and consumers become savvier in product knowledge and comparison shopping, retailers must rethink their customer experience strategies.

Chain Store Age’s Webinar, “Creating the Ultimate Experience: Research Shows How to Increase Customer Loyalty,” will provide insight into how retailers can capture more revenue through a consistent and well-executed customer experience. Webinar attendees will receive a complimentary research report detailing the full research findings.

Dunnhumby, a leading customer science company, has launched Dunnhumby Ventures, a seed-stage investment fund focusing on innovations in retail technology. 

Dunnhumby Ventures will serve as a support mechanism for innovators, helping to fund startup businesses that are embracing data for innovations along the consumer’s path to purchase. Dunnhumby Ventures will also provide strategic input and mentorship. Average initial investments will range from $100,000 to $500,000.

Littleton, Mass. – The board of directors and senior management of Dover Saddlery, Inc. have initiated a process to identify and consider a range of operational, financial and strategic alternatives to better pursue its growth strategy and that may accelerate the enhancement of value for the benefit of its stockholders.

Sears Canada CEO Calvin McDonald has resigned from his position and the company’s board of directors to pursue an opportunity with an international company. Taking his place will be current EVP and chief operating officer Douglas C. Campbell. 

Campbell joined Sears Canada in March 2011 and was appointed EVP and chief operating officer Nov. 2012. He was responsible for retail store operations, logistics, replenishment, information technology, corporate procurement and international sourcing.  

Toronto – Sears Canada CEO Calvin McDonald has resigned to take a position with an unnamed international company. The retailer named COO and executive VP Douglas C. Campbell as president and CEO.

As COO, Campbell was responsible for retail store operations, logistics, replenishment, IT, corporate procurement, and international sourcing. Prior to joining Sears, Campbell was a principal with Boston Consulting Group and also an officer in the U.S. Marine Corps.

New York -- VeriFone Systems, a leading global secure electronic payments provider, named Paul Galant as CEO and elected him to its board of directors, effective Oct. 1.

Prior to joining VeriFone, Galant served as the CEO of Citigroup Inc.’s Enterprise Payments business. Before that, from 2009, Galant served as CEO of Citi Cards, heading Citigroup’s North American and International Consumer Credit Cards business.

Boston — Marketing analytics firm Dunnhumby Tuesday announced it has launched Dunnhumby Ventures, an investment firm that will focus on financing retail technology start-ups.  

The company said the new venture will fund startup businesses that are embracing data for innovations along the consumer’s path to purchase. Average initial investments will be $100,000 to $500,000.

Kohl's is expanding its beauty offerings in cosmetics, skin care, bath and body, hair care, men’s skin care and fragrance, as competition within the beauty space continues heating up.