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Survey: Petsmart, Amazon lead in customer experience
Waban, Mass. - PetSmart and Amazon.com deliver the best customer experience in the retail industry. According to the 2015 Temkin Experience Ratings, an annual ranking of companies based on a survey of 10,000 U.S. consumers, PetSmart and Amazon.com tied for the top spot, each scoring 82%, which put them both in fourth place overall out of 293 companies across 20 industries.
Walgreens came in a close third with a rating of 81% and a ranking of eighth, while Bed Bath & Beyond, Lowe's, and Costco all earned 79% and tied for 19th place overall.
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Report: Safeway sells three Hawaii centers
Pleasanton, Calif. – Safeway Inc. is reportedly selling three shopping center it owns in Hawaii. According to Pacific Business News, Carlsbad, California-based Terramar Retail Centers is paying about $156 million for the centers.
Two of the centers are anchored by a Safeway – the 23-acre Hokulei Village in Lihue on Kauai for $52.25 million, and the 12-acre Lahaina Cannery Shops on Maui for about $60.3 million. Terramar is also paying $43.4 million for the 24.5-acre Target-anchored Puunene Shopping Center on Maui.