Winning the last mileIn today’s on-demand world, there is a rise in consumer expectations to receive goods and services almost immediately. Netflix enters direct-to-consumer retailingAmazon bought a film studio, and now Netflix is opening a full-fledged e-commerce site. Forever 21 opening in-store shops in Hudson’s Bay locations Forever 21 has returned to Canada. Shopify: Customer service lets small brands compete with marketplaces Independent retailers and brands face stiff competition from large online marketplaces, but can leverage personalization and product quality to thrive. RH Q1 sales soar 78%; will open in the UK, Paris in 2022 RH reported first-quarter sales and earnings that beat expectations and raised its full-year forecast Alex and Ani files for bankruptcy Alex and Ani is looking for a buyer. Exclusive Q&A: Expert Prime Day prep advice for small brands Prime Day is rapidly approaching, but independent third-party sellers on Amazon Marketplace can still take some steps to help ensure success. Torrid files for IPO Torrid Holdings Inc. has resumed its plans to go public. Retailers take four of the top spots — including No. 1 — in annual CX ranking Retailers made a good showing in an annual ranking of the brands delivering the best customer experience. Amazon kicks off Prime Day with early deals Prime Day doesn’t officially begin for two weeks, but Amazon isn’t waiting to begin offering early-release deals. First Previous 132 133 134 135 136 Next Last