Department Store

Westlake Village, Calif. -- Hhgregg ranks highest in appliance retailer customer satisfaction, followed by Lowe’s, according to the J.D. Power 2014 Appliance Retailer Satisfaction Study. The survey found that a knowledgeable sales staff providing a prompt, courteous and engaging customer service experience helps drive satisfaction with home appliance retailer.

Hong Kong - Michael Kors has named Mark Brashear to the newly created role of president of men’s. Brashear was most recently at Hugo Boss, where he held the position of CEO and chairman, Americas. Prior to his five-year tenure at Hugo Boss, Brashear was president of Faconnable from 2001 to 2008 and executive VP, Southwest Unit, at Nordstrom, where he worked from 1993 to 2001.

New Albany, Ohio -- Abercrombie & Fitch has reorganized its Diversity & Inclusion structure. Todd Corley, who has led the efforts since 2004, is leaving to launch the TAPO Institute, which will focus on inclusive leadership based on “principles of transparency, authenticity, persistence, and optimism,” Abercrombie said.

Retail sales generally improved in June, helped by good weather and big discounts as retailers look to clear inventory for the back-to-school season.
 
Costco Wholesale Corp. reported a 6% increase in June same-store sales, helped by higher fuel prices. Its results topped Wall Street estimates.

Excluding the impact of foreign exchange rates and gasoline prices, Costco’s same-store sales increased 6% for the five-week period ended July 6. The metric rose 5% in the United States and 7% overseas.  

Orlando, Fla. -- Nordstrom announced plans to shutter its store in the Florida Mall Orlando, Florida. Originally opened in 2002, the store will close its doors on August 16, 2014.

Plano, Texas - Rent-A-Center, Inc. has named Aubyn Thomas as VP marketing. With more than 15 years of leadership experience in brand strategy and customer-relationship management, Thomas recently served as VP consumer marketing at Lowe’s Home Improvement, where she was responsible for delivery of all consumer and professional marketing programs.

Earlier in her career, Thomas held leadership positions with organizations such as Macy’s, Caesars Entertainment, Bank of America and Lenscrafters Retail Group.

San Francisco - Shopper traffic declined 9% in June, compared to the same month the previous year, as vacations, holidays, and record-breaking World Cup viewership cannibalized time spent on shopping-related activities. According to data from in-store analytics provider Euclid, despite the reduced traffic, high levels of consumer confidence boosted shoppers’ spending habits with .2% growth year-over-year in general merchandise, apparel, furniture and other (GAFO) retail sales

Kevin Mead, the former SVP, director of stores for the Children's Place, has joined the senior team at Aerosoles as EVP, retail reporting directly to CEO Jules Schneider. Mead will lead the strategic direction, ongoing expansion and operations of Aerosoles retail and outlet locations.

Aerosoles has brought in Mead to spearhead for the retail division the company’s growth strategy, following its recent partnership with Palladin Consumer Retail Partners (PCRP).