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Study: Perennial fave continues to take top spot in overall customer service
New York – L.L. Bean continues to win top marks in overall customer service.
According to the latest quarterly Stella Service benchmarks, perennial high finisher L.L. Bean took top customer service honors in second quarter 2015. Following L.L. Bean were Mr. Porter, Shopbop, David Yuman and Net-a-Porter.
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Bon-Ton increases e-commerce support
Milwaukee - The Bon-Ton Stores Inc. is increasing its support of e-commerce with a new 743,000-sq.-ft. direct-to-consumer fulfillment center.
The facility, which began transitioning fulfillment operations in June, supports the company’s expanding e-commerce business and omnichannel growth plans.
