Department Store

Industry estimates show in-store conversion rates (percentage of visitors who take the desired action to purchase) are below 30% and dropping. This means 70% of store visitors leave without buying. Never before has there been greater competition for sales and a smarter, more connected consumer base.

The Ascena Retail Group is adding a seasoned retail CEO and a legal expert to its board of directors.

The parent company of Ann Taylor Loft, Ann and other banners announced three changes to its board of directors on Friday. Board member Klaus Eppler is retiring and Carl (“Chuck”) Rubin and Steven L. Kirshenbaum are joining the board.

Women’s lifestyle retailer Soft Surroundings brings its brand to life at Kierland Commons, in Scottsdale, Arizona.

Designed by JGA, Southland, Michigan, the 4,000-sq.-ft. store has a relaxed, inviting feel. Merchandise is featured in lifestyle displays reminiscent of a home environment. Custom decorated fitting rooms are highlighted with crafted chandeliers, oversized mirrors and unique seating.

Former Target CMO Michael Francis will reportedly serve as a marketing consultant at Walmart when the retailer’s current CMO steps down.

The Wall Street Journal reported that Stephen Quinn will retire as executive VP and CMO in January after spending nearly a decade at the Walmart. Francis, who spent 27 years with Target, is expected to join Walmart to initiate a broad marketing revamp and work closely with Quinn’s successor, The Journal said, citing a person it said was familiar with the situation.

Former Target Chief Marketing Officer Michael Francis will reportedly serve as a marketing consultant at Walmart when the retailer’s current CMO steps down.

A decline in traffic at Jos. A. Banks stores weighed heavily on Men's Wearhouse in the third quarter, forcing the company to consider store closures and job cuts.

When it comes to understanding what consumers want, one retailer stands tall above the rest.

According to a new study of 1,000 consumers from beacon marketing platform provider Swirl Networks Inc., Amazon.com holds a clear lead in knowing its customers. Fifty-six percent of consumers say that Amazon demonstrates an understanding of their individual preferences and needs on a regular basis.

The 127-year old family owned Belk department store chain is family owned no more, although one of the founder’s descendants remains in place as CEO.

The private equity firm Sycamore Partners completed its previously announced acquisition of the 296 unit Belk chain on Dec. 10, thus beginning a new chapter for what had been the nation’s oldest privately held department store retailer.