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Seamless is local at Saks
While the digital technologies supporting omnichannel commerce often replace store associates, Saks Fifth Avenue is enhancing its human element.
Saks is leveraging Salesfloor, a software-as-a-service (SaaS) platform that connects local retail sales associates with online shoppers for a more personalized customer experience. The suite of desktop and mobile Salesfloor solution enable in-store associates to provide customer service and sell products across web, mobile and social channels.

